Former Whelan Security President and CEO Greg Twardowski had two impactful, early lessons in the transformative power of connecting emotionally with employees. These lessons guided his stewardship of the 70-year-old contract security business and the company's unique culture. In his presentation from Tugboat Institute Summit 2018, Greg shares the very personal experiences that shaped his time at Whelan Security and the values and strategy that propelled the company to 30 years of unprecedented, purposeful growth under his stewardship.