Deal Talk

How to negotiate a winning deal

Leasing scam update

EV units and fires

We primarily talk the how of buying

Get the dealer to offer

Knowledge is key

Due diligence support

Waiting for results

Can you do better?

Persistence

Deal and trade separate if possible

Talk when there is a need

Offer and facts together

You may need to walk

No substitute for due diligence

Leasing treachery by the manufacturers

Everyone call the FTC

Help is on the way for kids and pets left in a vehicle

Lots of other help is coming

Smart headlights

F&I as a conversation

Business office money

Myriad of products

Every product can appeal to someone

Reserve commissions can be huge

Be prepared, due diligence

Payment packing is real

How to guard

F&I Menu approach

Review you payment in the business office first

90 day bump

Listen to the products info, it might be good for you

Shop the F&I products before you go into buy

The more you know, the less their advantage

Facts to know about your automobile insurance

• Should you buy a loaner vehicle?
• No real Care
• Savings would have to be big
• Rental if you must
• Extended service is a policy
• Gap insurance is a policy
• Car, truck, motorcycle, motor-home or boat, Insurance is part of the process
• Auto insurance is another plan
• Just because they sound like the least expensive
• Hundreds of companies, millions of quotes
• Driving record isn't number one
• Credit is Key
• What loyalty?
• Teens mean dollars
• Bundles mean nothing
• Where are the discounts?
• Shop them all, often

What to do if there is a problem with your deal or the vehicle

Watch out for the problems lists on the net

They either suggest the wrong thing or can't explain it

If your deal has a problem

Factory problems must follow a plan

Due diligence, due process

Follow the Chain of command

Salesperson, Manager, Dealer principal or GM

Manufacturer (Company.com) and the bank

Better business (BBB.org)

Attorney general (your state.gov/attorney general)

FTC (federal)

UDAP statutes will help

Attorney last

Assertive and persistent, not aggressive

What are CPO - Factory certified preowned vehicles?

Episode 300, lots of subjects and lots of ideas

Look through the list and pick out what you need

CPO vehicles and value

Read all the material for a specific certified unit

 Check points sound huge

Just marketing another way

Bank rates with CPO

Certified can cost several thousand more

Why pay in advance for what might happen

Low mileage and a clean car fax

The retail book value does not have an add on for certification

Certification vs resale value, zero

Sometimes the promises lower your guard

Certify your own and save a lot of money 

What to do about upside down: Minus equity

Electric maintenance is very similar

Power train repairs are fewer but larger

Ford blue advantage is the bull advantage

Get a mileage statement signed

Resale support

Aka, under water and minus equity

Why it happens

What to do

Type 1 and type 2

Due diligence

Minimizing minus equity

Start with the right vehicle

Eight tips for the future

Don't be fooled by Automotive ads

Crazy ads all year

Rebate vs 0%

Disclosures that don’t disclose

Radio, TV, newspaper, socials

Vague at best

Bait and switch is everywhere

Finance with us

Crazy trade values

Employee pricing

Surprises can be thousands

Ads indicate character

Ethics indicates results

It doesn’t get better, it’s a culture

Look for dealers that advertise what they offer other than price

Repair or trade tips

Know your repair shop

Fix or trade

Do you have the cash?

What does the track record say?

What does the budget think?

Trade in fixed or not?

Once fixed, what do you have?

Due diligence and compare

You can change your mind

Motorcycles are similar

Resale is a huge factor

Different rules

No Monroney needs an accurate list

Insurance can scare you

Setup and prep

Covid, destination, electric and shop before price

Fifteen minutes, twice a week anyway

 The dealer must sanitize after being inside your vehicle

Destination charge isn’t part of used

Destination charges are crazy and add nothing to resale

Electrics are still missing range

Get ready for the push

Sit down and think about it

Shopping before any price talk

Bank info

Trade in info

Get your price range

Negotiation is always after due diligence

The leasing language

1. Average used price
2. Another 10%
3. A little more elbow
4. Stick to a short term
5. Research is key
6. Leasing terminology
7. Closed end
8. Open end
9. Divide or multiply by 2400
10. Acquisition, inception, termination
11. Guaranteed resale value
12. Capitalized cost
13. Residual
14. Sign and drive
15. Wear and tear
16. Annual mileage allowance
17. Term is important