Delta CX Live Streamed Podcasts

Delta CX Live Streamed Podcasts

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Delta CX Live Streamed Podcasts episodes

  • Ep 007: Emotional Intelligence
    Special guest Darren Hood, MSUXD, MSIM, is back (and back-to-back as a guest!). Emotional Intelligence… what is it, what we should aim to be, and how we can recognize when we’re getting it wrong. Beware the red flags! Follow Darren on LinkedIn, and also on his YouTube Channel, UX Uncensored.
    1 hr 1 min
  • Ep 006: UX Career Journey
    Special guest Darren Hood, MSUXD, MSIM discusses the career journey of a UX professional. What are some elements you might want to adjust along your career path? What pitfalls should you avoid? What are some great resources?
    57 min
  • Ep 005: Bad UX Education
    Fewer and fewer UX trade schools, programs, or educational programs appear to be great or even good. It’s time for us to be honest and talk about the elephant in the room: UX education can be wildly expensive and still NOT prepare you for a job. From poorly designed courses to “UX” programs that barely teach UX to instructors being recent grads with little or no work experience to the cost to the lack of mentoring to the bad portfolios and so much more… it’s time to talk about this honestly. If you went to one of these schools or are thinking about it (or know someone in those situations), this podcast is not to be missed. Our special guest discusses his bad experience.
    1 hr 6 min
  • Ep 002: Design Thinking
    Design thinking. What is it? What isn’t it? Who isn’t doing it? Is it the process I would see in your CX or UX portfolio of work? Or is it something else? Let’s talk about it!
    This is a hot topic and this surely won’t be the last episode on this one. Episode 50: Design Thinking Has Jumped The Shark was a better episode on this topic!
    Delta CX book available on Amazon, Kindle and paperback. https://deltacx.link/deltacx-book
    38 min
  • Ep 001: Let’s Try This Streaming Thing
    This episode was really just a test broadcast, but ended up the first of many Delta CX live streaming discussions. Q&A included if anybody asks questions. Topic ended up being UX and Agile. Audience questions included on transitioning into UX and moving up into leadership.
    After this episode, Debbie split the livestreams into scheduled podcasts and (separately) office hours/AMA (ask me anything). She also changed streaming services since the one she started with blipped too much.
    30 min
  • Ep 035: The “Lean UX” Book is Neither Lean Nor UX
    The “Lean UX” book was widely rejected by UX practitioners and experts, especially the second edition of the book. But this book was completely adopted by software dev approaches like SAFe Agile and Scrum.org. We’ll take a look at why this book is so flawed, why UX pros would want to reject it, and why software dev and engineering wants to embrace it. Throw away your Lean UX Canvas. Learn why the Lean UX book is at the core of most of the anti-UX problems you have at your job.
    1 hr 28 min
  • Ep 055: The UX of Gaming
    You requested it, you got it… a podcast about doing UX work in the video gaming industry! Join Celia Hodent, PhD, Game User Experience Consultant, and author of “The Gamer’s Brain.” We’ll learn more about what type of work UX practitioners do in gaming.
    1 hr 2 min

About Delta CX Live Streamed Podcasts

From the publisher's feed

Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change!