Thinking about freelancing? Don’t do it without having legal and financial paperwork and protections in place. Debbie is NOT a lawyer or an accountant, so her advice is general and based on her own experiences.

Special guest Darren Hood, MSUXD, MSIM, is back (and back-to-back as a guest!). Emotional Intelligence… what is it, what we should aim to be, and how we can recognize when we’re getting it wrong. Beware the red flags! Follow Darren on LinkedIn, and also on his YouTube Channel, UX Uncensored.

Special guest Darren Hood, MSUXD, MSIM discusses the career journey of a UX professional. What are some elements you might want to adjust along your career path? What pitfalls should you avoid? What are some great resources?

Fewer and fewer UX trade schools, programs, or educational programs appear to be great or even good. It’s time for us to be honest and talk about the elephant in the room: UX education can be wildly expensive and still NOT prepare you for a job. From poorly designed courses to “UX” programs that barely teach UX to instructors being recent grads with little or no work experience to the cost to the lack of mentoring to the bad portfolios and so much more… it’s time to talk about this honestly. If you went to one of these schools or are thinking about it (or know someone in those situations), this podcast is not to be missed. Our special guest discusses his bad experience.

The difficulties older and veteran CX and UX workers are having finding and keeping jobs. The reasons why we need these people at every company. Special Guest: Don Hameluck, PhD.

Join UX Wonder Women and mentors Michele Ronsen and Amy Dalton for a live discussion about mentoring junior practitioners.

Design thinking. What is it? What isn’t it? Who isn’t doing it? Is it the process I would see in your CX or UX portfolio of work? Or is it something else? Let’s talk about it!

This is a hot topic and this surely won’t be the last episode on this one. Episode 50: Design Thinking Has Jumped The Shark was a better episode on this topic!

Delta CX book available on Amazon, Kindle and paperback. https://deltacx.link/deltacx-book

This episode was really just a test broadcast, but ended up the first of many Delta CX live streaming discussions. Q&A included if anybody asks questions. Topic ended up being UX and Agile. Audience questions included on transitioning into UX and moving up into leadership.

After this episode, Debbie split the livestreams into scheduled podcasts and (separately) office hours/AMA (ask me anything). She also changed streaming services since the one she started with blipped too much.

Special guest Ira Wolfe from Success Performance Solutions discusses our “Four Horsemen of Bad CX” model, and how it applies to HR, hiring, and the candidate experience. He and I came up with the “antidote” to the Four Horsemen.

You requested it, you got it… a podcast about doing UX work in the video gaming industry! Join Celia Hodent, PhD, Game User Experience Consultant, and author of “The Gamer’s Brain.” We’ll learn more about what type of work UX practitioners do in gaming.