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Delta CX Live Streamed Podcasts
Delta CX Live Streamed Podcasts episodes
- Ep 012: The Four Horsemen of Bad CX and Their AntidoteSpecial guest Ira Wolfe from Success Performance Solutions discusses our “Four Horsemen of Bad CX” model, and how it applies to HR, hiring, and the candidate experience. He and I came up with the “antidote” to the Four Horsemen.57 min
About Delta CX Live Streamed Podcasts
From the publisher's feed
Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change!
Learn more about our company and initiatives at DeltaCX.com. Follow Debbie on LinkedIn [https://linkedin.com/in/debbielevitt]. We take live questions, so please subscribe on YouTube if you want to join in the live broadcasts. [https://youtube.com/c/DeltaCX]
Warning: Some episodes have a couple of swear words.