Delta CX Live Streamed Podcasts

Delta CX Live Streamed Podcasts

Download on the App Store

Delta CX Live Streamed Podcasts episodes

  • Ep 107: Transitioning Into User Research
    Learn how to transition into research from Michele Ronsen! Resources mentioned:
    Sign up for Fuel your Curiosity, my monthly-ish newsletter for user researchers and other curiosities. https://curiosity-tank.ck.page/1a8928f540
    Should I join an established UX team or build my own? (Fuel Your Curiosity Newsletter about accessing UX Maturity) https://www.curiositytank.com/blog/should-i-join-an-established-ux-team-or-build-my-own
    Kill 3 birds with 1 stone (Fuel Your Curiosity Newsletter about building UXR portfolios) https://www.curiositytank.com/blog/kill-3-birds-with-1-stone
    Ask Like A Pro UXR learn-by-doing workshops. Check out the three ways to participate. https://www.curiositytank.com/workshops
    Is ‘Ask Like A Pro Right for Me’ Q&A Event with Alumni on May 3, 2021. Register for this free event here. https://www.eventbrite.com/e/improve-your-ux-research-skills-with-ask-like-a-pro-registration-151497764893
     
    Watch on YouTube: https://youtu.be/WblmPNMrzF4
    1 hr 1 min
  • Ep 106: Improving Critical Thinking
    Join Dr Seth Finkle as we discuss what critical thinking is, how you can tell when someone isn't using it, and how we can do more of it.
    Watch on YouTube: https://youtu.be/lAHI4NFlEK8
    Recommended books:
    Books relevant to Critical Thinking:* Critical Thinking for Helping Professionals (Leonard Gibbs & Eileen Gambrill) - super practical* Critical Thinking Skills (Stella Cottrell) - super practical* Critical Thinking Unleashed (Elliot Cohen) - nice overview of various different kinds of reasoning & logical fallacies* Neuroscience & Critical Thinking (Albert Rutherford)* Vital Lies, Simple Truths: The Psychology of Self Deception (Daniel Goleman)* Thinking, Fast and Slow (Daniel Kahneman)* How Would You Move Mount Fuji?: Microsoft's Cult of the Puzzle -- How the World's Smartest Companies Select the Most Creative Thinkers (William Poundstone)
    Neil deGrasse Tyson Teaches Scientific Thinking & Communication is an excellent MasterClass that addresses, among other things, critical thinking. Highly recommended.
    1 hr 14 min
  • Ep 103: People Pleasing vs Self Advocacy
    Super guest Dr. Seth Finkle (psychologist) is back to talk about more self and workplace help. We'll be talking about being a better advocate for yourself and avoiding burnout.
     
    Watch on YouTube: https://youtu.be/vb4nN-1LUJY
    1 hr 9 min
  • Ep 101: Descriptions of Bad UX Jobs: Comedy and Tragedy
    It's a premiere of some of the slides from my upcoming training program aimed at HR, recruiters, sourcers, and hiring managers. I showed the slides with the most cringeworthy "UX" job descriptions I found. Then I shared my training's 7 rules for creating great CX/UX jobs.
    This one has some visuals on slides, so it might be better to watch on YouTube. https://youtu.be/D1WiyR0BfU8
    1 hr 14 min
  • Ep 100: Data Driven vs Data Informed
    Join Dimitris Niavis to discuss the potential dangers of being data driven. And bring a cake because it's our 100th live streamed podcast episode! Warning: this episode heavily features cake, but also actionable advice about data, research, and collaboration.
    Marked explicit for a few swear words.
     
    Watch on YouTube: https://youtu.be/5qGunMyn9no
    1 hr 3 min
  • Ep 99: UX Accountability Would Change Everything
    Join Darren Hood as we discuss how if CX and UX workers and outcomes were held accountable at jobs, everything going wrong in our profession would quickly change and improve. 
    This really gets cooking around 07:28 when I start listing everything I believe will change when UX workers and processes are held accountable for outcomes and quality of work.
     
    Watch on YouTube: https://youtu.be/ET_JDpa_hkg
    1 hr 5 min
  • Ep 98: UX and Autism
    Join guest Sean McSharry to learn more about autism, UX and autism, and his personal experiences.
    Marked explicit because we said a few swear words.
     
    Watch on YouTube: https://youtu.be/oiEzG6eL_0I
    1 hr 3 min

About Delta CX Live Streamed Podcasts

From the publisher's feed

Welcome to the Delta CX Podcast, produced by Debbie Levitt. Here we do completely live, unedited podcasts on various topics related to CX, UX, customer experience, user experience, usability, industry careers, industry evils, and what we need to change to improve customer satisfaction, our jobs, our teams, our projects, our processes, departments, and companies. Let's create change!