You should say: when and where it happened, what he/she complained about, what the result was, and explain how you felt about the experience.

Tune in and have a great day!

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Transcript: https://telegra.ph/Part-2-Describe-an-occasion-when-you-heard-someone-complaining-about-something-in-a-restaurantstore-or-other-business-place-07-07

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