We've all been there before. A frantic call, late in the day, from a client in desperate need of a rush job. Don't panic, we've got you covered. NIck, Mikelle, and Jordan discuss some tactical maneuvers to help you navigate these rough seas! We go over setting better expectations upfront, avoiding knee-jerk reactions, and even "homework" you can give your client to hopefully avoid future "red-alert" situations!

Plus, we have a fantastic Listener Question as well!