In this week’s episode, Molly is joined by Jules Molina, a master at facing the difficult conversations that come hand-in-hand with negative reviews and feedback. Learn some incredible new verbiage and ideas to support you the next time a negative comment comes your way.

In this episode, we ask the question “are you communicating to a complete level?” What happens when we miss something in our initial set up at the beginning of an appointment with our salon guests? We cover 5 key points that you won’t want to skim over in order to have exceptional communication, which will result in exceptional, predictable results! Today’s shoutouts go to our coaches and mentors, Chris Baran and Sam Villa. You can find them on all social media platforms, and be sure to look into the Sam Villa YouTube channel that Kyleen talks about in this episode for more learning!

In this episode, we take our conversation to a very open and honest level when it comes to financial growth and the tools we have used to achieve our goals. Our special shoutouts for this episode go to Dave Ramsey and Michael Cole. For more information on the workshops we discuss, visit: Dave Ramsey

https://www.daveramsey.com/fpu?utm_source=google&utm_id=go_cmp-197939186_adg-10546208306_ad-269775265357_kwd-42626442_dev-m_ext-3277388474_prd-&gclid=EAIaIQobChMIgtDczYOz7AIVIgnnCh16iAruEAAYASADEgKcx_D_BwE

Michael Cole

https://www.summitsalon.com/seminar/?utm_source=website&utm_medium=featured_homepage_imagelink&utm_content=seminars

In this episode, we discuss the age-old debate about rules: do we follow them? When is it ok to bend or break the rules in our world of hair? We take this topic seriously, but have an entertaining conversation covering the why’s around our own rule-following practices and what we know about laws of hair.

In this episode, we talk about the good, the bad, the reckless, and the calculated moves we’ve made that have given us the results and rewards we are living with currently. Risks are inevitable; but how big are you playing in your life with the decisions you make?

In this episode, we get REAL about the Retail conversation. What works, what to avoid, and why it’s important for you to step up your retail game! Shoutouts in this episode go to the one and only Sam Villa @samvillahair, and to Summit Salon Business Center for the incredible support for growing salon businesses! @summitsalon

Hear us out: this may be one of the MOST CRUCIAL services and retail opportunities we have as hair professionals: TREATMENTS. We discuss why hair needs them, how to discuss these needs with your clients, and some other fun “hair-nerdy” things that will elevate your knowledge and understanding of hair health and care! Special episode shoutouts include: Redken Artist Megan Gepner @megangepner1 for Molly’s favorite PAC-Man analogy! Redken @redken for the incredible products that we discuss through the entire episode.

On this week’s episode, we explore the topic of Accountability. Whether it’s learning to train your own brain to hold yourself accountable, or accept the coaching that others may be providing, this is an important lesson that we love to have because of the valuable lessons we have both learned over the years. Shout out to the book Kyleen references, QBQ! (The Question Behind The Question) by John G. Miller. Pick it up wherever you enjoy buying books, or listen on your favorite streaming app!

On this episode, we are joined by none other than Blake Reed Evans, who is our go-to for all things Social Media! We discuss what’s working, what’s trending, and share fun facts about our favorite social media platforms. We can’t thank Blake enough for joining us! To find Blake on social media, follow him on all platforms @blakereedevans. Don’t forget to follow us on Instagram @detangledpodcast to keep up on the fun!