Digital Download with Paul Sutton

Digital Download with Paul Sutton

By Paul Sutton, Digital Marketing ConsultantBusinessMarketingManagement
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Digital Download with Paul Sutton episodes

  • [S1 E6] What You Need to Know About Website Design

    Website design is normally overlooked by communications professionals as ‘the thing that the geeks do’. But if we want our campaigns to fly in an increasingly digital and mobile world, we have to understand some of the basics of website development and web browsers.

    In this episode of the Digital Download podcast, I talk to veteran website developer Richard Shea about how website design has changed over the last few years and what communications professionals now need to be aware of in order to optimise campaigns.

    Here’s what you’ll learn in this episode:

    • Whether web design should take a mobile first or holistic focus
    • How much website design is led by Google
    • How voice recognition technology is impacting web design
    • What the trends in website design are
    • How good self-build website platforms like Squarespace are
    • Whether and how anyone can now build a good website
    • Why WordPress is the king of website content management
    • What the most important elements of website design are in 2018
    •  

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      Useful Links from Today’s Show
      • Mobile Web Usage Overtakes Desktop for First Time from The Telegraph
      • The Best Website Builders of 2018 from PC Magazine
      • WordPress “Quietly” Powers 27% of the Web from Tech Republic
      • New Players Look to Dominate E-commerce from Venturebeat
      •  

        What to do Next

        I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

        If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

        And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

        Thanks for listening!

         

        23 min
      • [S1 E5] How to Effectively Manage a Social Media Crisis

        Barely a week goes by without one company or another attracting the ire of the mob on Twitter and Facebook. Brand trolling seems to have become an acceptable way to behave, causing no end of problems for the unwary and ill-prepared.

        In this episode of the Digital Download podcast, I talk to Tamara Littleton, CEO of both The Social Element and crisis simulation platform Polpeo, about the rise of brand trolling and how companies can best deal with and prepare for a social media crisis.

        Here’s what you’ll learn in this episode:

        • Who the four adversaries you will encounter in a social media crisis are
        • What categorises and motivates trolls and mobs
        • What doxing and swatting are
        • Why tone of voice, empathy and sincerity are so important in a crisis situation
        • When and how to apologise
        • How to tame the angry mob
        • How to deal with issues concerning activists and influencers
        • How to prepare for a social media crisis
        •  

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          Useful Links from Today’s Show
          • Friend or Foe? Navigating Online Adversaries from TEDx
          • Doxing, trolling and ‘grossly offensive’ communications now illegal in the UK
          • Swatting Over Call of Duty Game Results in Deadly Police Shooting from The Verge
          • United Airlines Shows How to Make a PR Crisis a Total Disaster from CNN
          • So You’ve Been Publicly Shamed by Jon Ronson
          • Polpeo social media simulator
          •  

            What to do Next

            I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

            If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

            And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

            Thanks for listening!

             

            29 min
          • [S1 E4] How Voice Recognition is Impacting PR & Comms

            2018 has been labelled by some as ‘the year of the smart home’. Driven by the adoption of Google Home and Amazon Echo, voice recognition promises to transform not only the way we interact with the internet of things but also the way we use the internet itself.

            In this episode of the Digital Download podcast, I talk to co-founders of marketing communications agency Threepipe, Jim Hawker and Tony Thomas, about how the communications industry has to adapt to this technology and about how brands themselves can embrace how people discover them.

            Here’s what you’ll learn in this episode:

            • Why voice search is gaining such attention
            • How Google and Amazon are dominating the race for voice, and what Apple intends to do about it
            • What the differences are between the Google and Amazon APIs
            • How brands are getting into the home with commercial messages
            • What the differences are between text search and voice search
            • How voice search impacts the PR industry and how content discovery has to adapt
            • What the opportunities are for brands in voice search
            •  

              Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

               

              Useful Links from Today’s Show
              • 6 Big Predictions For The Smart Home In 2018 on Forbes
              • Amazon Sold ‘Millions’ of Alexa Devices Over the Holiday Weekend on Techcrunch
              • Amazon Echo Set to Hit 40% of UK homes by Next Year on WARC
              • Google’s speech recognition is now almost as accurate as humans on 9to5Google
              • Get Daily LEGO Facts On Alexa With LEGO 365 on Bricksfanz
              • Optimizing For Voice Search Is More Important Than Ever on Forbes
              •  

                What to do Next

                I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                Thanks for listening!

                 

                29 min
              • [S1 E3] How to Maximise Influencer Relationships

                When the White Moose Cafe published a scathing review of vlogger Elle Darby’s request for a free five night stay in return for a positive YouTube review, the ensuing storm captured the attention of the world’s media. There are strong arguments to be made on both sides about what does and does not make someone ‘influential’.

                In this episode of the Digital Download podcast, one of the UK’s leading parental influencers Emily Leary and I dissect what went wrong in this very public spat, and we discuss the nature of influence and what makes a great brand/influencer relationship.

                Here’s what you’ll learn in this episode:

                • How to pitch in a meaningful way
                • Why researching any pitch is so important
                • What separates good influencers from poor ones
                • How to engage influencers in the most effective manner
                • What you’re paying for when you hire a blogger or vlogger
                • How to spot influencers with fake followers and fake engagement
                • What makes a great brand/influencer relationship
                •  

                  Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

                   

                  Useful Links from Today’s Show
                  • Luxury Dublin Hotel Bans All Social Media Influencers on The Independent
                  • I Was Exposed (SO Embarrassing) from Elle Darby on YouTube
                  • The White Moose Cafe on Facebook
                  • The stars of YouTube are right. Why should we have to pay for the things we want? on The Telegraph
                  •  

                    What to do Next

                    I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                    If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                    And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                    Thanks for listening!

                     

                    30 min
                  • [S1 E2] What Does the Future Hold for the PR Industry?

                    Public relations had a turbulent year in 2017. With a perceived lack of self-confidence and new technologies such as artificial intelligence, messaging bots and voice recognition looming on the horizon, the industry faces a potentially defining 12 months ahead.

                    In this episode of the Digital Download podcast, I talk to 2018 CIPR President and author of #FuturePRoof Sarah Hall about the way the public relations industry is developing and some of the big opportunities and threats if faces in the near future.

                    Here’s what you’ll learn in this episode:

                    • What the CIPR’s role is in its 70th anniversary
                    • Whether the PR industry has a confidence issue
                    • Why PR needs to be more bullish in order to become a management discipline
                    • Why PR is sleep walking into the serious threat of AI and what we can do about it
                    • How the roles of PR people are changing due to automation
                    • How and why CPD and training needs to develop to be more agile
                    • What the big opportunities are for PR and comms in the near future
                    •  

                      Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

                       

                      Useful Links from Today’s Show
                      • The #FuturePRoof project
                      • A Christmas Wish for the PR Industry on PaulSutton.co
                      • Your 2018 CIPR Plan: Seeking Your Views on Sarah Hall Consulting
                      • PR Must Assert Itself as a Management Discipline on PR Week
                      •  

                        What to do Next

                        I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                        If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                        And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                        Thanks for listening!

                         

                        26 min
                      • [S1 E1] What to Expect in Digital Communications in 2018

                        To stay ahead of the game in digital media, you have to be informed about what technological and best practice trends are developing. You can only prepare for what you know.

                        In the first ever episode of the Digital Download podcast, I talk to leading PR blogger and author of Spin Sucks and Marketing in the Round Gini Dietrich about what communications professionals need to get to grips with over the next 12 months.

                        Here’s what you’ll learn in this episode:

                        • Why you have to start paying attention to artificial intelligence NOW
                        • How AI will affect your job role in the next 12 months
                        • How to explain the use of messaging robots to your boss or clients
                        • How to incorporate messaging into your communications strategy
                        • Why voice recognition is shaking up the world of content marketing
                        • How Google Home and Alexa will force you to change the way you create content
                        • Why there is a monopoly developing in social media and what you need to know about it
                        •  

                          Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

                           

                          Useful Links from Today’s Show
                          • Albert: artificial intelligence marketing
                          • Facebook Messenger hits 100,000 bots on Venturebeat
                          • How Voice Search Will Change The Future Of SEO on Forbes
                          • CIPR welcomes AMEC initiative and pledges AVE ban
                          • This Is the Data Snapchat Doesn’t Want You to See on The Daily Beast
                          • The Spin Sucks 30-Day Communications Challenge
                          •  

                            What to do Next

                            I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                            If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                            And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                            Thanks for listening!

                             

                            22 min

                          About Digital Download with Paul Sutton

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                          The latest thinking in marketing, social media and public relations strategy.