Digital Download with Paul Sutton

Digital Download with Paul Sutton

By Paul Sutton, Digital Marketing ConsultantBusinessMarketingManagement
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Digital Download with Paul Sutton episodes

  • Are we Witnessing the Beginning of the End for Facebook? [S4 E1]

    Facebook has taken a battering in the last few months from the media, from marketers and from legislators. And yet on the face of it, users don’t seem to care that much. Or do they?

    In the opening episode of Season Four of the Digital Download podcast, MD of Third City PR Chris Blackwood and I debate one of the big issues of the digital marketing industry at the current time. Can Facebook survive an increasing torrent of criticism and falling user engagement? Is it already too late when it comes to marketers’ use of the platform?

    Here’s what is discussed in this episode:

    • Whether Facebook can survive & thrive in the face of mounting criticism
    • Whether democracy is at risk due to the network’s lack of attention to election result manipulation
    • Has Facebook run its course with everyone but the old?
    • Is Facebook still an effective marketing platform?
    • Do Facebook ads still work as effectively as they used to?
    • Are Facebook targeting options now less effective?
    • How much has engagement declined on Facebook for brands?
    • Does Facebook now have any role as a community platform?
    • To what degree has Facebook’s usage declined?
    • Are Facebook’s usage stats misleading?
    • How does data from WhatsApp and Instagram affect ad targeting?
    • Whether people trust Facebook anymore
    • Do marketers have an ethical dilemma over whether they should be using Facebook?
    • Is Facebook untouchable due to its size?
    •  

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      Useful Links from Today’s Show
          • Facebook Labelled ‘Digital Gangsters’ by Report on Fake News from The Guardian
          • Former Content Moderators are Suing Facebook over PTSD and Trauma from Futurism
          • The Fallout for Facebook over Data Row from the Victoria Derbyshire Show (video)
          • 5 Ways Facebook Shared Your Data from The New York Times
          • Zuckerberg to Meet UK Minister after Damning ‘Digital Gangsters’ Report from The Verge
          • 2019 Social Media Industry Benchmark Report from Rival IQ
          • Facebook’s Promised Clear History Privacy Tool to Launch Later this Year from The Verge
          • Revealed: Facebook’s Global Lobbying Against Data Privacy Laws from The Guardian
          • ‘Facebook Coin’ Reportedly Coming in First Half of 2019 from U.Today
          •  

            What to do Next

            I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

            If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

            And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

            Thanks for listening!

             

            36 min
          • [S3 E12] What To Really Expect in Digital in 2019. Probably.

            In the final episode of the Digital Download Podcast of the year, I welcome back Arment Dietrich CEO and Spin Sucks head honcho Gini Dietrich to review the last 12 months and look ahead to the next year. We analyse some of the predictions we made back in January on S1E1 of the podcast, and we try to project where we believe the digital communications industry is headed over the next 12 months.

            We cover areas including influencers, voice recognition, Facebook marketing, artificial intelligence, social purpose and, quite simply, being human.

            Here’s what is discussed in this episode:

            • Why being human & vulnerable is so important after the last two years of fake news
            • How adoption of AI & automation isn’t moving fast enough in the public relations industry
            • Why 2019 will not be the year of artificial intelligence in PR due to huge resistance to change
            • How there is a big movement towards chatbots in the USA but not so much in the UK
            • Why voice search will have such a major impact in the comms world in 2019
            • How podcasting helps to extend your community
            • Why Instagram will take over as the number one social network within 18 months
            • How & why LinkedIn is making a resurgence
            • Why we, as individuals, have a responsibility to protect the news media
            • How having a social purpose can attract the right type of customers
            • Why the evolving influencer market is all about building relationships
            • Whether the USA could be on the way to state TV & a re-elected Trump
            •  

              Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

               

              What to do Next

              I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

              If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

              And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

              Thanks for listening!
              33 min
            • [S3 E11] The One Where I’ve Got Something To Say

              The public relations industry is one of the most insecure professions around. They might be universally despised, but traffic wardens believe in themselves more than PR people.

              In this episode of the Digital Download podcast I address some of the conversations driving the industry over the last month and take the opportunity to voice some frustrations that have been building recently. It’s a very honest and forthright show containing some potentially divisive views. The intention is to help you think about your own role and where you would like to see the industry go in future.

              Here’s what is discussed in this episode:

              • Whether many PR agencies supply little more than an administrative function
              • Whether there is a large disparity between the approaches of the large agencies and everyone else
              • Whether PR is losing the influencer marketing battle
              • Whether PR is tackling fake news in any meaningful way
              • Whether PR is booming or whether it’s in trouble
              • Whether all the introspection is harming public relations
              • Why we have to tackle a lack of recognition by doing great work
              • Whether the PR industry has a moral obligation to defend and protect the news media
              •  

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                Useful Links from Today’s Show
                • Walking a Path Never Taken by Ella Minty
                • Public Relations in 2019 by Stephen Waddington
                • PR Must Act to Defend the News Media by Nigel Sarbutts
                •  

                  What to do Next

                  I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                  If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                  And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                  Thanks for listening!
                  22 min
                • [S3 E10] Where Digital PR is Headed in 2019

                  Every year the PRCA Digital PR report throws up some unexpected findings from the world of digital communications, and this year is no different. Among the headlines are that although PR teams are controlling more social and digital media activity, they’re less confident in measuring it!

                  In this episode of the Digital Download podcast I talk to Danny Whatmough, Chair of the PRCA Digital Group and MD for Integrated Media at Weber Shandwick, about some of the findings and what the implications are for the public relations industry in 2019. We also talk about his new book, Digital PR, which is one of the PRCA Practice Guides.

                  Here’s what is discussed in this episode:

                  • The headline results of the PRCA Digital PR & Communications Report 2018
                  • Whether in-house teams are now controlling more day-to-day social media activity
                  • Why PR people are losing confidence in measuring digital activity
                  • Whether measurement still exists as an afterthought
                  • Why digital crisis management is moving in-house
                  • Whether companies now have a more balanced view of social media negativity
                  • Whether social media customer service still exists as part of the comms role
                  • How different elements of digital media are splitting into different specialist groups
                  • Why budgets for influencer marketing are in decline
                  • Why proper relationships with influencers are finally coming to the fore
                  • What the book ‘Digital PR’ is about & who it is aimed at
                  •  

                    Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

                     

                    Useful Links from Today’s Show
                    • PRCA Digital PR & Communications Report 2018
                    • Digital PR book on Amazon
                    •  

                      What to do Next

                      I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                      If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                      And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                      Thanks for listening!
                      29 min
                    • [S3 E9] How to Tackle the Diversity Issue

                      Diversity is a hot topic in the public relations and communications industry. But while issues such as the gender pay gap and mental health receive a lot of attention, other issues such as racial equality, sexual orientation and disability do not. In addition, the industry does not appear to be making much, if any progress.

                      In this episode of the Digital Download podcast I talk to Sara Hawthorn, hard of hearing owner of InFusion Comms and diversity campaigner, about how the industry can better tackle the issue. We discuss whether there is a hierarchy when it comes to different issues under the diversity banner and whether diversity itself has simply become a tick box exercise for many agencies and companies. Sara also presents some ideas on moving the conversation forward towards action.

                      Here’s what is discussed in this episode:

                      • How young people have a different level of awareness of communications campaigns
                      • How mental health & gender equality are the popular faces of diversity
                      • How disability can lead to social anxiety
                      • Whether podcasts exclude those with hearing loss
                      • How technology can help to overcome some disabilities
                      • Why it is important that teams are diverse in order to help overcome diversity issues
                      • Whether diversity has become a ‘tick box’ exercise
                      • Why diversity may be solvable through organisational culture
                      • Why solving gender equality will not automatically help solve other diversity issues
                      • Why accessibility statements for events are really important
                      • Whether there is a hierarchy of diversity issues
                      • Why we all need to start challenging our own confirmation biases
                      •  

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                        Useful Links from Today’s Show
                        • The Shaw Trust Disability Power 100 List 2018
                        • CIPR State of the Profession Report 2018
                        • PRCA Divsersity and Inclusion Guidelines
                        • Disability PR Network on Twitter
                        •  

                          What to do Next

                          I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                          If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                          And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                          Thanks for listening!
                          28 min
                        • [S3 E8] Link Building for Communications Professionals

                          The convergence of public relations, social media and SEO is nearly complete, and one area where the lines are now completely blurred is that of authority link building. And yet PR professionals still question their ability to build links that impact search rankings and are confused by how to go about it.

                          In this episode of the Digital Download podcast I talk to Andy Barr, owner of 10 Yetis, to address some of the key questions that public relations and communications people commonly ask about SEO and authority link building. We address the fundamental aspects of link building and discuss how PR can still take advantage of what is a very lucrative area of business.

                          Here’s what is discussed in this episode:

                          • Why follow links are (still) the holy grail for SEO
                          • Whether implied links currently have any impact on search rankings
                          • Why PR is better for authority link building than SEO
                          • What the differences between SEO and PR are when it comes to link building
                          • What the technical value of SEO people is
                          • How PR & SEO can best work together to achieve great results
                          • Why SEO can get away with charging significantly more for link building than PR
                          • How Google knows whether you’ve bought links
                          • What Google does when it spots dodgy link profiles
                          • What Interflora & BMW did to get removed from Google rankings (allegedly!)
                          • Whether links from social media impact search rankings
                          • What ranking factors are most important
                          • What is a good, low-cost SEO toolkit for PR people
                          •  

                            Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

                             

                            What to do Next

                            I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                            If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                            And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                            Thanks for listening!
                            30 min
                          • [S3 E7] How Digital Is Transforming When & Where We Work

                            Advances in digital communications technology over the last few years have made the ability to work from anywhere at any time a reality. Whether it’s automated processes or a greater ability to share information quickly and effectively, the world of PR work is changing rapidly before our eyes.

                            In this episode of the Digital Download podcast I talk to Rich Leigh, founder of Radioactive PR, about his decision to switch his agency to a four day work week without cutting pay. We discuss what prompted the initial idea, how clients and staff reacted after an initial trial, what enabled him to make the change a permanent one, and whether others should or will follow suit.

                            Here’s what is discussed in this episode:

                            • How the idea for a four day work week came about
                            • How you can balance conscientiousness, hard work, reward & fun
                            • How processes & technology are changing within the PR industry
                            • How digital technology facilitates better working processes & ways of working
                            • Why doing something different to make people feel valued attracts talent
                            • Why the profit margin of a business is not the be all and end all
                            • Why PR agencies no longer need big London offices
                            • How clients respond to innovative initiatives like a four day work week
                            • What is the impact on work/life balance
                            •  

                              Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

                               

                              What to do Next

                              I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                              If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                              And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                              Thanks for listening!
                              33 min
                            • [S3 E6] How Digital Has Impacted Journalism

                              It’s no secret that the media has changed beyond all recognition in the last ten years, with print circulations down by 50% and digital news sites struggling to turn a profit. As a result, the symbiotic relationship between journalists and public relations professionals has become even more strained.

                              In this episode of the Digital Download podcast I talk to veteran tech and business journalist Guy Clapperton about how digital has changed journalism and about how journalists now operate. We also talk about how PR consultants can best work with journalists in an age where maintaining a relationship is increasingly difficult.

                              Here’s what is discussed in this episode:

                              • Why paid journalism could be unsustainable due to digital
                              • How journalists can help battle fake news
                              • Why some amateur journalists can now be as good as professionals
                              • How the internet has significantly increased the competition among journalists
                              • Why the influence of the news media has changed
                              • How the collaborative nature of multimedia has altered in favour of marketers
                              • Why technical skills are now so important to PR professionals
                              • Why content will also trump technical perfection
                              • Why incremental changes are driving new behaviours, skills and thinking
                              • How PR professionals can best stay in touch with journalists in 2018/19
                              • How GDPR has adversely affected the journalist/PR relationship
                              •  

                                Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

                                 

                                What to do Next

                                I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                                If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                                And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                                Thanks for listening!
                                28 min
                              • [S3 E5] Collagin: From PR Stunt to Dragon’s Den

                                There are good PR stunts and there are bad PR stunts. The good ones create a massive groundswell of publicity and awareness that can help to propel a brand’s fame and reputation to a new level. The bad ones float something large down the Thames…

                                In this episode of the Digital Download podcast I chat to co-founder of Young in Spirit Camilla Brown about Collagin, the collagen-infused gin that she and business partner Liz Beswick dreamed up as a PR stunt but that is now on sale in John Lewis and Ocado. She talks about where the idea came from, how the huge success of the PR stunt convinced her and Liz to do it ‘for real’, and about their journey up to and since an appearance on Dragon’s Den.

                                Here’s what is discussed in this episode:

                                • Where the idea for Collagin came from
                                • How to get a side project off the ground while holding down a full-time job
                                • Why being fired from your job is not the end of the world
                                • How women are still discriminated against & how that can be used as inspiration
                                • Why branding inspiration can come from anywhere
                                • Why getting a product right is more important than branding for long-term success
                                • Behind the scenes of filming Dragon’s Den
                                • How the ‘dragons’ are not really dragons at all
                                •  

                                  Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

                                   

                                  Useful Links from Today’s Show
                                  • Gin Distilled With Collagen Secures £50k Investment on BBC Dragon’s Den from The Drinks Business
                                  • Collagin Success Story Revealed by Owners from The Metro
                                  • Nervous Woman Nearly Sick Three Times Before Entering The Den from The Sun
                                  • Collagin website
                                  •  

                                    What to do Next

                                    I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                                    If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                                    And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                                    Thanks for listening!
                                    30 min
                                  • [S3 E4] Future Proofing Your Career in Communications

                                    There is no escaping the march of technology and the impact it is having on our professional lives. And yet some more senior PR and communications professionals are running scared when the simple fact is that we all have to embrace change to remain relevant.

                                    In this episode of the Digital Download podcast I chat to author and founder of Zude PR, David Sawyer, about the journey he’s gone through in the last five years from digital dullard to writing a book about future proofing your career using digital technology. He speaks candidly about the challenges he faced when he saw the world moving on and what he did about it. And about his obsessive use of index cards!

                                    Here’s what is discussed in this episode:

                                    • Why becoming digitally enabled is vital for your career
                                    • Why you need to address your digital fear head on
                                    • How to future proof your career using digital
                                    • How the decline of the media has increased rapidly in the last ten years
                                    • Why many senior PR people are happy to ‘get by’ on what they know
                                    • Whether traditional media is losing influence when it comes to generating sales
                                    • Why you don’t need to be tech-savvy to maximise the use of software
                                    • Why digital technology gives you an unfair advantage
                                    • Why reading relevant material every day is a great habit to establish
                                    • Why your own social networks are your very best source of news and knowledge
                                    • What the process of self-publishing a book involves
                                    •  

                                      Subscribe: Apple Podcasts I Android Podcast Apps I Email I RSS

                                       

                                      Useful Links from Today’s Show
                                      • RESET: How to Restart Your Life and Get F.U. Money by David Sawyer (Amazon link)
                                      • There Will Be No Newspapers by 2020 from Paul Sutton
                                      •  

                                        What to do Next

                                        I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message.

                                        If you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. You might also want to check out Digital Download Membership, which is like having an army of expert mentors to turn to who keep you updated with the latest digital and social media developments and provide feedback and opinions on your ideas.

                                        And finally, it would also be very awesome and hugely appreciated if you’d be able to take a couple of minutes to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                                        Thanks for listening!
                                        28 min

                                      About Digital Download with Paul Sutton

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                                      The latest thinking in marketing, social media and public relations strategy.