Digital Download with Paul Sutton

Digital Download with Paul Sutton

By Paul Sutton, Digital Marketing ConsultantBusinessMarketingManagement
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Digital Download with Paul Sutton episodes

  • Running on Empty: Business Challenges, Burnout & Signs of Recession (part 2) [S5 E11]

    2019 has been a tough year for many in the communications industry. Uncertainty around the economic outlook has placed additional stresses on business leaders, and there are worrying signs for 2020 that mirror what was seen before the 2008 financial crisis.

    This episode of the Digital Download Podcast is part two of the conversation recorded with Spin Sucks author and head of PR agency Arment Dietrich, Gini Dietrich. Part one was published as S5 E10 on 4th December 2019. In one of the most candid, honest and down-to-earth shows I’ve recorded, Gini and I talk about our personal experiences of burnout, and we look ahead to a ‘back-to-basics’ approach to marketing in 2020. Here’s what is discussed in this episode:

    • How the stresses of running a business in 2019 have taken a personal toll
    • When and how burnout occurs
    • How important it is to take regular breaks from work
    • A proven process for content marketing in 2020
    • The importance of effective calls to action
    • Whether marketers have become blinded by technology
    • How our approach to new technology and applications has evolved
    • Whether there has been an increase in spam emails in the last few months
    • What the future of Facebook might be in 2020
    • How technology may impact elections in the UK and the USA
    • How companies will react if there is a global recession in the near future
    •  

      What to do Next

      Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you’d be able to take a moment to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

      Thanks for listening!

       

      24 min
    • Running on Empty: Business Challenges, Burnout & Signs of Recession (part 1) [S5 E10]

      2019 has been a tough year for many in the communications industry. Uncertainty around the economic outlook has placed additional stresses on business leaders, and there are worrying signs for 2020 that mirror what was seen before the 2008 financial crisis.

      This episode of the Digital Download Podcast is one of the most candid, honest and down-to-earth shows I’ve recorded since the podcast started two years ago. Gini Dietrich, Spin Sucks author and head of PR agency Arment Dietrich, returns to take a look back over the last 12 months and a look forward to 2020 in a special two-part episode. In Part One, we swap stories about how the pressures of the last year have taken a toll on us for different reasons, why focus is now critical in marketing communications and whether over-optimism by industry leaders is harmful.

      Here’s what is discussed in this episode:

      • Whether 2019 has been a tough year for many in the communications industry
      • Whether there are still cultural pressures on women in business
      • How the sales and communications mindsets are very different
      • The importance of long-term content production
      • Why you cannot and should not try to do everything
      • Whether an economic downturn is on the horizon
      • What you can do to prepare for recession
      • Whether industry leaders are being over-optimistic about the future
      • Whether industry bodies should be preparing us better for 2020
      • What to do Next

        Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you’d be able to take a moment to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

        Thanks for listening!

        26 min
      • Preparing for Digital Technology in 2020 [S5 E9]

        Digital transformation is a phrase that is misunderstood by many, and yet the thinking behind it is critical to the success of organisations large and small. With the pace of change getting ever faster and a new decade nearly upon us, planning for change is something that everyone should be thinking about.

        In this episode of the Digital Download Podcast I talk to Andrew Grill, a futurist and keynote speaker who specialises in the impact of technological change on business. We discuss how digital continues to disrupt all areas of an organisation, how important it is to take personal responsibility for your own understanding, how digital transformation has changed over the last few years, and what to expect to see in 2020.

        Here’s what is discussed in this episode:

        • What the four types of digital transformation are
        • Why digital transformation is important
        • How effective transformation is led by disruptors
        • Why culture is critical to change
        • Why personal involvement in transformation is vital
        • What role the board plays
        • How important curiosity is in digital technology
        • Why security is so important
        • Whether people are now more open to change than a few years ago
        • How ‘working out loud’ develops a culture of change
        • What role generations play in transformational shifts
        • Whether technological adoption is obvious or stealthy 
        • How AI and voice technology are slowly transforming how we work
        • Whether the economy could hinder the adoption of digital technology
        • How to develop your own transformation plan in 2020
        •  

          What to do Next

          Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you’d be able to take a moment to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

          Thanks for listening!
          35 min
        • Customer Loyalty is Dying [S5 E8]

          Conventional marketing tactics no longer work like they used to. Consumers don’t want to be controlled or sold to. Social media engagement is down across the board. And two thirds of your marketing is happening without you.

          In this episode of the Digital Download Podcast I talk to Mark Schaefer, author of Marketing Rebellion. In a wide-ranging conversation that covers many threads of current digital communications thinking, we talk about topics as diverse as fake news, the future of Facebook, the law, mental health and marketers’ abuse of technology.

          Here’s what is discussed in this episode:

          • Why misinformation travels even when it’s proven to be fake
          • Whether deep fake technology is a threat to the internet 
          • Why fact checking political ads is not straightforward
          • How the law is trailing technology all across the internet
          • How hate has become currency
          • Why Facebook is still dominant despite all of its issues
          • Whether we’re taking back control of what we’re exposed to online
          • Why customer loyalty is dying
          • How marketing has become over-automated
          • How personalisation has become impersonal
          • How abuse of technology by marketers has become mainstream
          • Why marketing has to move towards recognising that the customer is the marketer
          • What to do Next

            Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you’d be able to take a moment to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

            Thanks for listening!
            36 min
          • The Future of Global Social Media [S5 E7]

            Facebook states its mission as connecting people the world over. But while social networks are capable of overcoming the technological barriers to achieving this, there are still mountains to climb when it comes to cultural and societal challenges.

            In this episode of the Digital Download Podcast I talk to Michael Marquardt, a global business advisor who has spent 25 years living and working throughout Europe, Asia and America. Michael serves on several boards for organisations around the world, advising not just on business practice but also on the cultural differences between different countries. We discuss the world from a digital standpoint, looking at how different cultures view the internet and social media, and what the future of social networks around the world might be.

            Here’s what is discussed in this episode:

            • How the internet has developed in different regions of the world
            • How different cultures think about social media
            • Why a global view of social media can be a huge business advantage
            • How sharing of personal information online has been influenced by global history
            • Why local knowledge is so advantageous
            • What the challenges of fragmented social media around the world are
            • How WeChat differs from western social networks and reflects local society
            • Why social networks are culture-led not technology-led
            • How data privacy issues have not touched some Asian countries yet
            • Why technological innovation in Asia can be attributed to lack of privacy concerns
            • Whether there is such a thing as global social media
            • What the future of social networks around the world might be
            •  

              What to do Next

              Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you’d be able to take a moment to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

              Thanks for listening!
              30 min
            • Can Social Media Help Tackle Homelessness? [S5 E6]

              There are now 100 million homeless and displaced people in the world, and the issue is becoming a major problems for most countries and cities around the world. The World’s Big Sleep Out is a charitable initiative that aims to change that by encouraging 50,000 people to sleep outside in 50 cities around the world to raise $50 million for homeless charities.

              In this episode of the Digital Download Podcast I talk to Josh Littlejohn MBE, the founder of The World’s Big Sleep Out. Josh contacted me during the summer to help devise a social media strategy for the campaign, and in this show we discuss just how prevalent the issue of homelessness has become, what the campaign involves and aims to achieve, and what role social media plays in tackling such a huge global issue.

              Here’s what is discussed in this episode:

              • What happens when you’re awarded an MBE!
              • Where Josh’s ideas for tackling homelessness originated
              • How funds from sleep outs help homeless people off the streets
              • What fundraising and issue-based campaigns can and can’t achieve
              • How the issue of homelessness and displacement has grown in the last few years
              • How important strategic political intervention is in tackling the issue
              • What The World’s Big Sleep Out is and how donations will be used
              • Why the likes of Will Smith and Helen Mirren have become involved in the campaign
              • How critical corporate involvement is to the success of the event
              • Why social media is a primary driver of both participation and fundraising
              • Whether social media plays an important role in charity and not-for-profit communications
              • Whether trolling applies to charitable campaigns
              • What you can do to help the homelessness issue
              • What to do Next

                Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you’d be able to take a moment to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                Thanks for listening!
                29 min
              • Digital Minimalism, Data Privacy & Cryptocurrency [S5 E5]

                Over the last ten years it’s become increasingly clear that data is the new gold. While the likes of Google and Facebook make money from selling data, new technologies like blockchain and cryptocurrency have sprung up built upon the foundations of data. Getting to grips with it all is a challenging task.

                In this episode of the Digital Download Podcast I talk to Ste Davies, a digital strategist with a huge interest in all things data. Ste has recently looked deeply into data privacy, digital minimalism and cryptocurrency, and we discuss how all of these elements are coming together to have a huge impact on the way the world operates.

                Here’s what is discussed in this episode:

                • What is digital minimalism?
                • Where the digital minimalist movement has come from
                • How we accumulate digital baggage
                • Whether a wave of digital disconnection is coming
                • Why we should be concerned about the personal information we share online
                • How to go about auditing your online data
                • Why your data is of financial value to you
                • Which tech platform is the worst for data privacy
                • How Facebook and Google track us across the web
                • How to evaluate the hardware and software you use
                • Why password managers and two factor authentication are so important
                • Why Facebook is trying to move into cryptocurrency
                • What cryptocurrency is
                • What different cryptocurrencies there are
                • How different cryptocurrencies work
                • Why you should be interested in Bitcoin
                • Why cryptocurrency could be the biggest disruption to technology ever
                •  

                  What to do Next

                  Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you’d be able to take a moment to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                  Thanks for listening!
                  33 min
                • Problems with Public Relations [S5 E4]

                  The public relations industry has a love/hate relationship with the public relations industry. Its own biggest supporter and yet its own biggest critic, the cyclical nature of many of the debates drives some of those who’ve worked within it for many years to distraction.

                  One of those people is Rax Lakhani, a communications consultant with nearly two decades’ experience working with big name brands. In this episode of the Digital Download Podcast, Rax voices some of his growing frustrations with the industry he loves, from meaningless awards schemes to outdated agency models to poor training and development opportunities for those entering the industry.

                  Here’s what is discussed in this episode:

                  • Whether the passion has gone from PR
                  • Whether the industry is suffering from lack of effective leadership
                  • Whether awards schemes celebrate mediocrity and mean little
                  • How awards schemes are biased towards large agencies and not necessarily the best work
                  • How agency models have failed to evolve with client demands
                  • Why new industries are stealing PR’s lunch
                  • Why PR doesn’t understand the value of consumer demand and Google searches
                  • Whether young people are leaving the industry due to lack of interest and evolution
                  • Why Google is the start point of everything when it comes to product and service discovery
                  • Why the PR/SEO link should be gold for the industry, but isn’t
                  • Why there is such confusion around digital terminology
                  • Why agency structures discourage digital skills and junior staff
                  • How public relations is misaligned with out behaviour
                  • What to do Next

                    Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you’d be able to take a moment to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                    Thanks for listening!
                    37 min
                  • How to Use Content Marketing for PR [S5 E3]

                    Content marketing has become associated with inbound marketing and sales funnels, with communicators in danger of being swamped by advertisers when it comes to the use of creative content. But there is an alternative school of thought which says that public relations is the ideal home for content marketing.

                    In this episode of the Digital Download Podcast, I talk to communications strategist Trevor Young about the strategic use of content marketing for PR and communications purposes, and how it can deepen the connection your brand has with customers and grown your influence.

                    Here’s what is discussed in this episode:

                    • How content marketing for PR differs from inbound marketing
                    • Whether the communications industry misunderstands content marketing
                    • How different disciplines look at content marketing in different ways
                    • How content can help build reputation, trust and influence
                    • How PR and inbound marketing measure the same activity differently
                    • Whether sales funnels are still relevant
                    • Why other people’s opinions matter more than corporate content
                    • How content marketing for PR can help a brand to differentiate itself
                    • What the four types of content for public relations are
                    • How you can make company news interesting
                    • Whether companies are nervous about publishing combative content
                    • Where the future of the public relations industry lies
                    • Why ongoing content marketing is the base level for great creative campaigns
                    • What to do Next

                      Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you’d be able to take a moment to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                      Thanks for listening!
                      34 min
                    • How to Handle Misinformation in a Crisis [S5 E2]

                      Fake news and propaganda have existed for decades, if not centuries. But with social media algorithms reinforcing confirmation bias and with the advent of deep fake technology, misinformation has reached unprecedented levels. As a result, trust has plummeted and corporate crises are becoming ever-more common.

                      In this episode of the Digital Download Podcast, I talk to Kate Hartley from crisis simulation platform Polpeo. Kate has recently written a book called Communicate in a Crisis that takes a detailed look at why people behave the way they do on social media, how misinformation spreads as a result and how companies can best handle this.

                      Here’s what is discussed in this episode:

                      • How crisis management has evolved in the last few years
                      • Why the speed of information online is scaring companies so much
                      • How we’re now far more likely to learn of things that outrage us
                      • Why people wear outrage as a badge of honour
                      • How the media reinforces the spread of misinformation
                      • How trust is likely to continue to erode
                      • Why being transparent and the trusted voice of authority is so vital now
                      • The reasons people spread misinformation
                      • How misinformation is leading to increased polarisation
                      • Why Facebook does not listen to use through our mobile phones
                      • Why you must have ‘fake news’ in your crisis plan
                      • How to deal with misinformation in the midst of a social media crisis
                      • Whether people will start to disengage with social media in future
                      •  

                        What to do Next

                        Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I’d love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you’d be able to take a moment to leave an honest review and rating for the podcast on iTunes, as this helps others discover Digital Download.

                        Thanks for listening!
                        36 min

                      About Digital Download with Paul Sutton

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                      The latest thinking in marketing, social media and public relations strategy.