Digital Hospitality

By Shawn P. Walchef

Digital Hospitality is an interview podcast series that explores the ways successful people have harnessed the power of the Internet and social media. The show is hosted by Cali BBQ Media Founder Shaw... more

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FAQs about Digital Hospitality:

How many episodes does Digital Hospitality have?

The podcast currently has 649 episodes available.

Digital Hospitality episodes:

June 24, 2024How Popmenu Uses AI to Personalize Restaurant Marketing
Interview Takeaways:
The Brown Stew Story – Tony Roy tells the story of Ruby’s Jamaican Kitchen in Alexandria, VA whose owner, Ruby, spoke on the power of consistency and properly targeting the marketing.
AI Driven Email Marketing – Email marketing can be marked as unimportant and brushed aside by customers. Brendan Sweeney speaks of PopMenu’s ability to change that mindset with personalized emails created from distinct data collected by their servers.
Leveraging Technology is a Necessity for Business – As the world changes, so does the business world, including the restaurant business. With said changes, the evolution of technology is as present now as ever, and Tony Roy urges restaurants to embrace technological advances. Not doing so, he says, could prove detrimental.
Episode Links:
Popmenu Website: https://get.popmenu.com/

Popmenu Instagram: https://www.instagram.com/popmenu/?hl=en

Brendan Sweeney Linkedin: https://www.linkedin.com/in/brendanesweeney/

Tony Roy Linkedin: https://www.linkedin.com/in/anthony-tony-s-roy-377853a/

National Restaurant Association Show: https://www.nationalrestaurantshow.com/

Sponsors:
DAVO: www.davosalestax.com/influencers
Marqii: https://www.marqii.com/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
31min
June 21, 2024Rising Tide LinkedIn Live: What’s Stopping You?
About Our Sponsors

DAVO:
DAVO automates every step of the sales tax process — from collecting to filing to paying...

Click here to learn more

Marqii:
Marqii is designed to create unforgettable customer experiences...

Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
1h 16min
June 21, 2024From Teenage Busboy to Successful IHOP Franchisee | Digital Hospitality + R365
Interview Takeaways:
After implementing Restaurant365, JHG Restaurant Group has:
Reduced bank reconciliation time from one week to one day
Improved scheduling using labor reports + forecasts
Built infrastructure that supports a growing footprint
Episode Links:
Walid Jamal LinkedIn: https://www.linkedin.com/in/walid-jamal-228911232/

IHOP Franchise Opportunities: https://franchise.ihop.com/

IHOP + R365 Case Study: https://www.restaurant365.com/case-studies/ihop-franchisee-to-double-footprint-with-restaurant365/

Restaurant365 Online: https://www.restaurant365.com/

Restaurant Transformation Tour: https://www.restaurant365.com/resource-category/events/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
13min
June 17, 2024A Guide to Effective Podcast and Business Alignment on the Hospitable Podcast powered by Omniboost
Interview Takeaways:
Frontline Obsession with Technology – Rob Napoli and Omniboost are meticulously concerned with their technology working to optimize their clients’ experience. So much so, they often visit their client locations in person to check progress.
Building Team Alignment – Kees Zorge believes the mission of the business should be the same throughout the structure. From top to bottom, he believes there is no room for ego when working towards accomplishing a mission.
Mastering Storytelling – Storytelling is a key component to building authentic customers. At times, that story has to be told via a keynote. For Shawn Walchef, the formula for effective keynote is: Find the story with a lesson.. Learn the story. Repeat the story.
Episode Links:
Omniboost Online: https://omniboost.io

Hospitable Podcast: https://omniboost.io/media#podcast

Rob Napoli Online: https://www.robnapoli.com/

Rob Napoli Instagram: https://www.instagram.com/robnapoli.riseup/

Rob Napoli YouTube: https://www.youtube.com/channel/UCGYo5lvQt6hV--Sxxzvj2CA

Rob Napoli TikTok: https://www.tiktok.com/@riseuprob

Rob Napoli LinkedIn: https://www.linkedin.com/in/robnap/

Kees Zorge Instagram: https://www.instagram.com/keeszorge

Kees Zorge LinkedIn: https://www.linkedin.com/in/keeszorge/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
49min
June 14, 2024How Juancarlos Chacon Found Grit in Franchising | Digital Hospitality + R365
Episode Links:
Juancarlos Chicon LinkedIn: https://www.linkedin.com/in/juancarlos-chacon-9763a313/

Jersey Mike’s: https://www.jerseymikes.com/franchise

Restaurant365 Online: https://www.restaurant365.com/

Restaurant Transformation Tour: https://www.restaurant365.com/resource-category/events/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
13min
June 12, 2024Rising Tide LinkedIn Live: How to Keep Digital Receipts
About Our Sponsors

DAVO:
DAVO automates every step of the sales tax process — from collecting to filing to paying...

Click here to learn more

Marqii:
Marqii is designed to create unforgettable customer experiences...

Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
58min
June 12, 2024How Teyoshe Smith Transformed Charcuterie with Bite by Bite & Co.
Teyoshe Smith, founder of Bite by Bite and Co., has revolutionized the art of charcuterie with her unique approach and passion for nurturing others. With the goal to “normalize charcuterie across the world”, Smith has grown her business on authenticity, customer service, and grit.
Listen now to learn about her evolving pricing strategy, growing her instagram presence, and implementing influencer marketing.

Interview Takeaways:
Unique Pricing Strategy – When Teyoshe Smith started Bite by Bite and Co., she had no pricing strategy. Relying on “what felt right” and the affirmation from her family members, Smith has since ditched that strategy, and that product, for a more data driven, profitable pricing model.
Growing Instagram with Authentic Engagement – The Bite by Bite Co. social media presence has grown rapidly. While currently approaching 11,000 followers, Teyoshe Smith is determined to keep authenticity and organic engagement as a priority to growing the company’s numbers across all platforms.
Connecting with Influencers – A part of Bite by Bite and Co. marketing strategy is involving social media influencers. Though she has taken her chances connecting with the large scale influencers, such as Keith Lee, Teyoshe Smith is also intentional to include influencers with much less followers, including those who are more local.
Episode Links:
Bite by Bite and Co. Online: https://www.bitebybiteandco.com/

Bite by Bite and Co. Instagram: https://www.instagram.com/bitebybiteandco/

Bite by Bite and Co. TikTok: https://www.tiktok.com/@bitebybiteandco

Bite by Bite and Co. LinkedIn: https://www.linkedin.com/company/bitebybiteandco/

Teyoshe Smith LinkedIn: https://www.linkedin.com/in/teyoshesmith3131/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
44min
June 05, 2024Rising Tide LinkedIn Live: When to Make the Leap
About Our Sponsors

DAVO:
DAVO automates every step of the sales tax process — from collecting to filing to paying...

Click here to learn more

Marqii:
Marqii is designed to create unforgettable customer experiences...

Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
56min
June 03, 2024Camilla Opperman is Redefining the Dark Kitchen Concept with Nimbus
Interview Takeaways:
Redefining Dark Kitchens – Camilla Opperman and Nimbus is out to give ghost/dark kitchens a renewed perception by providing front of house infrastructure to clients to aid with end customer engagement.
ROI for Potential Investors – Client acquisition is a difficult endeavor for any business. For Nimbus, they provide an opportunity for investors to invest in their story of a company that is funded through hard work and is helping provide a more comfortable dining experience for the end customer.
Optimizing Blog Content – Nimbus’ website is an element of continuous improvement. However, one unique element is the blog that Camilla Opperman and company use as an avenue to engage potential clients and answer frequent customer questions.
Episode Links:
Camilla Opperman LinkedIn: https://www.linkedin.com/in/camilla-opperman-morse-152b50a5/

Nimbus Online: https://www.nimbuskitchen.com/

Nimbus Instagram: https://www.instagram.com/nimbuskitchen/

Nimbus TikTok: https://www.tiktok.com/@nimbuskitchen

Nimbus YouTube: https://www.youtube.com/channel/UC4hDE-Ue95zBL5ra-JrMm8w
Sponsors:
DAVO: www.davosalestax.com/influencers

Marqii: https://www.marqii.com/

About Our Sponsors
DAVO:

DAVO automates every step of the sales tax process — from collecting to filing to paying...
Click here to learn more
Marqii:

Marqii is designed to create unforgettable customer experiences...
Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
42min
May 29, 2024Rising Tide LinkedIn Live: How to Create a Show
About Our Sponsors

DAVO:
DAVO automates every step of the sales tax process — from collecting to filing to paying...

Click here to learn more

Marqii:
Marqii is designed to create unforgettable customer experiences...

Click here to learn more
Where to find Cali BBQ Media
Visit our Website
Follow Restaurant Technology Substack
Follow us on Instagram
Follow us on LinkedIn
Learn About our Media Services
...more
1h 24min

FAQs about Digital Hospitality:

How many episodes does Digital Hospitality have?

The podcast currently has 649 episodes available.