Digital Workplace Impact

Scottish Government is blazing a digital trail. It’s improving its internal digital workplace; digitizing its frontline services; and boosting its economy.Paul Miller talks to Ken Goodlad about how Scottish Government is dispelling the myth that the public sector are digital laggards. From the mentoring scheme “Digital Friends” to setting up global firsts such as CivTech, Ken tells us how they have been able to make such a success of their digital programme and why being leaders in digital innovation doesn’t necessarily mean being digital experts. Show notes, links and resources for this episode:Realising Scotland's full potential in a digital world: A Digital Strategy for Scotland: http://www.gov.scot/Publications/2017/03/7843Digital Nations Group: https://digitalworkplacegroup.com/digital-nations-group/ CivTech: https://civtech.atlassian.net/wiki/spaces/CIV/overview?mode=global

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When the topic of AI and the future of work arises, the picture painted is often a bleak one. But Calum Chace and Angus Knowles-Cutler have a much more optimistic outlook on the future. Paul Miller asks them both: What should children be learning today to equip themselves to work alongside machines?This enlightening and refreshingly positive conversation also covers how we can all prepare for the future; how different societies will adapt and which will prosper; and asks would a life without having to work really be so bad?Show notes, links and resources for this episode:Surviving AI – Calum Chace: https://calumchace.wordpress.com/surviving-ai-synopsis/Workplace Automation & the “Useless Class” – Yuval Noah Harari: https://www.youtube.com/watch?v=OMDlfNWM1fA

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Smart cities are popping up all over the world – tackling various issues: cutting crime; reducing traffic congestion; relieving pollution levels. And while the initiatives may vary, every smart city has the same goal – to improve the lives of its citizens.The smart city at the centre of our podcast is Kansas City and we talk to Bob Bennett, Chief Innovation Officer of Kansas City, and Gordon Feller, founder of the highly influential smart city program Meeting of the Minds, both of whom are tasked with harnessing the power of data and technology for the greater good.Follow the discussion as we explore the definition of a smart city; what it means to live in one; how they are changing the way we work; and what we can expect from them in the future.Show notes, links and resources for this episode:Meeting of the Minds – http://meetingoftheminds.orgKansas City: Edison Award (Gold) for “Collective Disruption” and civic innovation in 2017 – http://www.edisonawards.com/winners2017.phpHow did Kansas City create the largest connected city block in the world? – https://vimeo.com/ikacollective/review/182922216/02f75813abJohn Snow – http://johnsnowbicentenary.lshtm.ac.uk/about-john-snowUrbanova – https://urbanova.orgDigital Workplace Impact: How the World Bank digitally empowers the young in developing nations – https://digitalworkplacegroup.com/dwg_podcast/world-bank-digitally-empowers-developing-nations

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Paul Miller speaks to Gregg Carman, Executive VP of Global Commercial Operations at Humanyze about how they are helping their clients to replace performance reviews and employee surveys with “people analytics” to make their organizations more productive and profitable, along with improving the experience for employees. Your workplace is watching you but with the objective of creating a more engaging and satisfying place in which to work.Follow the conversation as Paul and Gregg discuss AI and the science behind the analytics; how Humanyze’s thinking has developed over time; and the ever-sensitive subject of respecting employee privacy.Show notes, links and resources for this episode:“Digital workplace integration: Key approaches to drive benefits”: free report by the Digital Workplace Group – https://digitalworkplacegroup.com/resources/download-reports/digital-workplace-integration-key-approaches-drive-benefits“Homo Deus: A Brief History of Tomorrow” by Yuval Noah Harari – https://www.amazon.co.uk/Homo-Deus-Brief-History-Tomorrow/dp/1910701874Digital Workplace Impact: How NASA explores digital space in the 21st Century (with David Meza) – https://digitalworkplacegroup.com/dwg_podcast/nasa-digital-space-21st-century

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This episode of Digital Workplace Impact takes us on a tour of the globe and explores how technology is enabling developing nations to kickstart their economies and inspire their younger generations. Paul Miller speaks with Samia Melhem, Global Digital Development Lead at the World Bank’s Transport and ICT Practice.With a dramatic rise in entrepreneurial spirit among the young, as well as the speed of response that comes with social media, governments need to digitally modernize from within to inspire and cater for the needs of their fledgling citizens. Paul and Samia discuss what is needed to drive these projects forward to a successful completion; how the word is spreading; and why ICT (information communication technology) has been key to the breakthrough in so many developing countries.Show notes, links and resources for this episode:“World Development Report 2016: Digital Dividends” - http://www.worldbank.org/en/publication/wdr2016 Digital Nations Group meeting at World Bank HQ, Washington DC – https://digitalworkplacegroup.com/2017/04/27/digital-nations-group-convene-world-bank-hq-washington-dcDigital Workplace Impact: How NASA explores digital space in the 21st Century (with David Meza) – https://digitalworkplacegroup.com/dwg_podcast/nasa-digital-space-21st-century

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The first Digital Workplace Impact podcast of 2018, hosted by Paul Miller, investigates wellbeing (a very topical subject for January!) with Sally Augustin and Christine Kohlert.Wellbeing in the workplace has benefited from a sea-change in recent years, with organizations taking it more seriously and working harder to retain employees. Tune in to hear the trio discuss the impact of wellbeing on employee output; how digital workplaces can have an adverse effect on our wellbeing; balancing company and local cultures; and napping at work!Show notes, links and resources for this episode:“Design with Science” – https://designwithscience.com“Space for Creative Thinking: Design Principles for Work and Learning Environments”, by Christine Kohlert and Scott Cooper – https://www.amazon.co.uk/Space-Creative-Thinking-Principles-Environments/dp/3766722670/ref=sr_1_1?s=books&ie=UTF8&qid=1514581982&sr=1-1“Dar Es Salaam: Urbane Restrukturierung Einer Afrikanischen Hafenstadt”, Christine Kohlert’s first book – https://www.amazon.co.uk/Dar-Salaam-Restrukturierung-Afrikanischen-Stadtgeschichte/dp/3899755499/ref=sr_1_2?s=books&ie=UTF8&qid=1514581982&sr=1-2Workplace Trends – https://workplacetrends.com

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In this special episode of Digital Workplace Impact, instead of being the interviewer, Paul Miller, CEO of DWG, is the interviewee. Paul talks us through his 10 digital workplace predictions for 2018, with the objective of helping digital workplace teams to anticipate industry trends along with their implications.Now in his fifth year of predictions (and with a strong track record), tune in to find out what Paul believes the digital workplace has in store for us!Show notes, links and resources for this episode:My 10 digital workplace predictions for 2018 - https://digitalworkplacegroup.com/2017/11/27/10-digital-workplace-predictions-2018/

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Since its inception in 1958, NASA has accumulated a wealth of data and information as part of its spectacular research programme. One of its most significant challenges is how to turn this data and information into actionable knowledge. As Chief Knowledge Architect, our guest, David Meza grapples with this challenge every day. Hear David’s thoughts on what it’s like to work at NASA; our (sometimes unhealthy) dependency on technology; and how the digital workplace has influenced team dynamics (and the demise of the ego!).Show notes, links and resources for this episode:Digital Workplace Impact Episode 15: Driving for digital workplace success – with Williams Formula 1: https://digitalworkplacegroup.com/dwg_podcast/digital-workplace-williams-formula-1/Paul Miller’s blog post: 5 essential skills we need now – for the digital workplaces to come: https://digitalworkplacegroup.com/2017/10/17/5-essential-skills-we-need-now-for-the-digital-workplaces-to-come/

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As we close out our first season of Digital Workplace Impact, we’ve taken the opportunity in this episode to revisit some of the highlights. And what a season it was! We covered everything from the highs ignited by passionate people all the way down to the lows of the darker side of digital.Our exceptional guests have holidayed with colleagues, changed working practices, digitally transformed businesses over 300 years old and worked for robots. They’ve challenged the status quo and are striving for better working environments for today and for the future. Meet our heroes of Season 1!Show notes, links and resources for this episode:All Digital Workplace Episodes can be found here: https://digitalworkplacegroup.com/dwg_podcast/

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Williams F1 is three years into a five-year digital and IT transformation programme. Graeme Hackland, CIO, talks to Paul Miller about how the digital workplace is helping the team to reach its shared goal: continually improving the performance of their F1 cars. He shares their journey to date, the challenges facing Williams and how the digital workplace has helped them to move forward.Follow the conversation as Graeme reveals insights into his team’s work and explains why Williams is more like other businesses than you might at first think – they just operate at a slightly faster pace!Show notes, links and resources for this episode:Williams: http://www.williamsf1.com/DWG report: Setting up a user experience programme: The path to a user-centred digital workplace -https://digitalworkplacegroup.com/resources/download-reports/setting-user-experience-programme-path-user-centred-digital-workplace/

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