Digitization: Changing the Utilities Customer Engagement
The buzz: Power to the people! Mobile devices outnumber people on the planet, as 5.8 billion mobile users–80 % of the world–connect via 8.6 billion devices (Radicati). Predictions: By 2050, electricity, natural gas and water demand will double or triple.
Digitization: Changing the Utilities Customer Engagement
The buzz: Power to the people! Mobile devices outnumber people on the planet, as 5.8 billion mobile users–80 % of the world–connect via 8.6 billion devices (Radicati). Predictions: By 2050, electricity, natural gas and water demand will double or triple.
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