Most people don’t want to be wrangled into doing something you want but they don’t. Here are three ways to turn them into your problem-solving partners and overcome resistance.

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When I ask clients why they let a problem go on for so long before addressing it, a common reply is, “I was afraid I’d create more conflict by raising it.” It’s an understandable fear. Here are some tried-and-true ways to raise an issue for discussion without making matters worse.

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When a difficult conversation rattles you, using a centering question can help you get your balance back. Here are favorite centering questions I share with my clients, along with guidelines for developing your own.

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What we believe about anger has an impact on what happens during emotionally charged conflict. Relief from the suffering of conflict can come from them changing how they act on their anger, of course. And it can also come from us changing how we think about anger.

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We like to think of ourselves as rational beings, and yet we act irrationally in all sorts of ways. One way we act irrationally is with a type of faulty reasoning we use for decisions both large and small, influencing not just the agreements we reach, but also the process we use to reach those agreements.

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