Disagree better

Disagree better

By Tammy LenskiSociety & Culture
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Disagree better episodes

  • Responding to negative feedback
    What makes negative feedback palatable and what makes it harder to digest? In my public life as a mediator, author, speaker and blogger, it comes down to this: The kindness of the delivery.
    Show notes
    Brené Brown's measure of criticism
    Email and communication
    Feedback vs. criticism
    0 min
  • I shall try to do better
    What makes negative feedback palatable and what makes it harder to digest? In my public life as a mediator, author, speaker and blogger, it comes down to this: The kindness of the delivery.
    […Read on...]
    0 min
  • Increasing empathy during conflict
    The stress of conflict has ramifications we re only just beginning to understand: We can apparently catch someone else s stress physiologically. Acute stress can desensitize us to another s pain. And stress from the presence of a stranger may reduce the ability to empathize. But 15 minutes of shared experience might just help.
    Show notes
    The original McGill/Haverford/Stanford/Texas study
    The research suggesting we can "catch" each other's stress physiologically
    How acute psychosocial stress can impair empathy
    0 min
  • Overcoming an “empathy deficit” in conflict

    The stress of conflict has ramifications we’re only just beginning to understand: We can apparently “catch” someone else’s stress physiologically. Acute stress can desensitize us to another’s pain. And stress from the presence of a stranger may reduce the ability to empathize. But 15 minutes of shared experience might just help.

    Find the transcript with links here.

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    5 min
  • Small caring actions to ease suffering in conflict
    Conflict and suffering are confederates working in painful alliance, each feeding the other as if to ensure its own continued existence. If I turn away from the suffering in conflict, I deny a part of my clients’ experience. If I try to fix suffering, I assume a task that is not really mine to shoulder. Here's one way I've found it helpful to think about, respond to, and help ease suffering.
    Show notes
    A Piece of My Mind: Responding to Suffering by Ronald Epstein and Anthony Back
    0 min
  • One powerful way to help ease the suffering in conflict

    Conflict and suffering are confederates working in painful alliance, each feeding the other as if to ensure its own continued existence. If I turn away from the suffering in conflict, I deny a part of my clients’ experience. If I try to fix suffering, I assume a task that is not really mine to shoulder. Here’s one way I’ve found it helpful to think about, respond to, and help ease suffering.

    Find the transcript with links here.

    To receive transcripts of new episodes automatically, subscribe at tammylenski.com/subscribe/.

    6 min
  • Design thinking in conflict resolution
    Design thinking is helping designers, engineers, and entrepreneurs solve problems more successfully and develop better products. Here’s how conflict resolvers can use one of design thinking’s most powerful steps to achieve better outcomes.
    Show notes
    Team-building and conflict resolution
    Solving the right problem
    An introduction to design thinking from Stanford
    Design thinking for a better you
    Stanford d.school methods (check out the empathy map)
    0 min
  • Before you start solving a problem, be sure you do this

    Design thinking is helping designers, engineers, and entrepreneurs solve problems more successfully and develop better products. Here’s how conflict resolvers can use one of design thinking’s most powerful steps to achieve better outcomes.

    Find the transcript with links here.

    To receive transcripts of new episodes automatically, subscribe at tammylenski.com/subscribe/.

    5 min
  • Keeping yourself (and others) out of conflict corners

    It’s tempting to feel triumphant when we successfully back our nemesis into a figurative corner. But it’s ill-advised triumph. Cornering triggers our evolutionary baggage, leads to outcomes unlikely to stand the test of time, and leaves all sorts of debris in the personal or working relationship. Here are ways to address and prevent cornering in your own and others’ conflicts.

    Find the transcript with links here.

    To receive transcripts of new episodes automatically, subscribe at tammylenski.com/subscribe/.

    6 min
  • Your memory about what happened is probably wrong

    Memory doesn’t exist to help us perfectly recall things in our lives. It’s there to help us survive. And to do its job properly, memory must evolve. Here’s a quick recap of the ways memory is flawed and why arguing about the accuracy of memories is like running on a gerbil wheel and expecting to get somewhere new.

    Find the transcript with links here.

    To receive transcripts of new episodes automatically, subscribe at tammylenski.com/subscribe/.

    4 min

About Disagree better

From the publisher's feed

How we handle conflict has an impact on the resilience of our vital relationships, the caliber of our decisions, the success of our careers, and our peace of mind. Mediator, conflict resolution…

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