Disney Insights

Disney's Approach to Guest Accessibility: How Social Media is Yelling Fire in the Lightning Lane


Listen Later

Over the last couple of decades Disney has been attentive and has invested seriously in supporting guests with disabilities. I suppose it was a slow news day, Disney social media influencers decided to call fire in the Lightening Lane. Headlines and statements were irresponsible, and in most cases, just wrong. We will look at Disney's history is providing accessibility. We will look at the statements and changes Disney is looking to enact, and I will offer honest and candid feedback on what is working and what may be the challenges moving forward. All of this comes in the context that I have two Autistic children, one of which struggles to function in tight spaces without impacting the experience of others. If you really want to understand what is happening, join us on this podcast where we will explore the challenges and efforts Disney makes.

_________________________________________________________

My new book, A Century of Powerful Disney Insights is available! Now available on Amazon!

Also, check out my two of my other books, The Wonderful World of Customer Service at Disney and Disney, Leadership and You.

__________________________________________________________

More Disney Insights can be found below!

Disney Insights YouTube Page--Check it out and subscribe.

DisneyInsights.com--So many resources at our home site. Be sure to subscribe to receive notice of upcoming podcasts.

Disney Insights Facebook Page--Come join and interact in conversation with others.

The Wayfinder Society--Disney Insights Patreon Page--More Disney Insights to interact with, while supporting the podcast. Here we bring the best in Disney both in terms of the magic of the parks as well as the business behind the magic!

__________________________________________________________

Check out Zanolla Travel to book your next vacation!

David & Leah Zanolla

ZanollaTravel.com

Owner/Agents
(309) 863-5469

__________________________________________________________

Performance Journeys

This podcast and post is provided by J. Jeff Kober and Performance Journeys, which celebrates more than 20 years as a training and development group bringing best in business ideas through books, keynotes, workshops, seminars and online tools to help you take your organization to the next level.

Want a Keynote Speaker? More than just nice stories, I offer proven insight and solutions having worked in the trench.

Need Consulting? I’ve worked for decades across the public, private and non-profit arena. 

Need Support? We offer so many classroom, online, and other resources to help you improve your customer service delivery, leadership excellence, and employee engagement.

Contact us today, and let us help you on your Performance Journey!

...more
View all episodesView all episodes
Download on the App Store

Disney InsightsBy Performance Journeys

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

29 ratings


More shows like Disney Insights

View all
DIS Unlimited by The DIS

DIS Unlimited

2,532 Listeners

The WDW News Today Podcast - without News Today by WDWNT LLC

The WDW News Today Podcast - without News Today

659 Listeners

Be Our Guest WDW Podcast by beourguestpodcast.com

Be Our Guest WDW Podcast

1,740 Listeners

WDW Prep To Go - a Disney World planning podcast by Shannon Albert

WDW Prep To Go - a Disney World planning podcast

1,863 Listeners

Unlocking The Magic: Talking all things Disney Parks, Universal and Cruising by Konstantina Irving

Unlocking The Magic: Talking all things Disney Parks, Universal and Cruising

2,150 Listeners

Rope Drop Radio: A Disney Travel Podcast by Rope Drop Entertainment

Rope Drop Radio: A Disney Travel Podcast

722 Listeners

DCL Podcast by Christy Pudyk & Lake Sprenkle

DCL Podcast

290 Listeners

Addicted to the Mouse: Disney Podcast | Disney World, Universal, & Cruise Vacation Planning by Dan and Leslie Lowry

Addicted to the Mouse: Disney Podcast | Disney World, Universal, & Cruise Vacation Planning

864 Listeners

Disney Travel Secrets - How to do Disney by Rob and Kerri Stuart

Disney Travel Secrets - How to do Disney

946 Listeners

Imagination Skyway by Matthew Krul

Imagination Skyway

803 Listeners

Main Street Magic - A Walt Disney World Podcast by Main Street Magic Podcast

Main Street Magic - A Walt Disney World Podcast

653 Listeners

Disney Deciphered: a Disney World planning podcast by Leslie Harvey and Joe Cheung

Disney Deciphered: a Disney World planning podcast

348 Listeners

The Disney Dish with Jim Hill by Jim Hill Media Podcast Network

The Disney Dish with Jim Hill

986 Listeners

The DVC Show by The DVC Show

The DVC Show

445 Listeners

DCL Duo Podcast: A Disney Cruise Line Fan Podcast by Brian & Sam

DCL Duo Podcast: A Disney Cruise Line Fan Podcast

494 Listeners