Jamie is a small business owner that is struggling to keep her gen-z staff engaged.  She wants to know how to best communicate with her staff and how to avoid burnout for both herself and her employees.

 What are ways to keep younger employees motivated?

Tessa shares helpful strategies for managing a younger generation:

1. Ask employees about their personal goals and what skills they may want to develop. Help them to work towards those goals.

2. Use your cost envelope to motivate desired behaviors. Consider bonuses or variable pay.  

3. Provide options whenever possible (e.g., benefits, shift scheduling). This generation thrives on customization.

How can you help employees to better meet performance expectations without micromanaging?

• Increase communication and set clear expectations.
• Increase feedback. Share what type of feedback the staff can expect and how they should interpret that feedback.
• Point out and reward desired behaviors.
• Share tips about your management style.  
• Ask your staff for feedback.

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