It's been another rough few weeks for Qantas, with the public unimpressed by the airline's claim that it doesn't sell tickets for specific flights but "bundles of contractual rights". With the Flying Kangaroo already on the nose for allegedly selling more than 8,000 tickets to already-cancelled flights, will the optics of that defence do more harm than good? Jake and Chris discuss the ongoing headaches for Qantas, which have not been helped by shareholder backlash at an often rancorous 2023 AGM. Plus, Australia's first female airline pilot Deborah Lawrie notches another win over the ghost of Reg Ansett, and is Rex wrong to complain about bigger airlines "pillaging" its pilots?