Don't Get Stuck In the RACI Rabbit Hole...

Imagine you’d like to clarify who can make what decision. One of the most popular methods is to create a RACI-matrix (Responsible, Accountable, Consulted, Informed). But it has several serious shortcomings.

If you’ve ever been in a conversation about a RACI, you’ve likely discussed the difference between Responsible and Accountable. And that is not surprising because even the English dictionary tells us that those words are synonyms — quite confusing.

Furthermore, what’s the point of separating Consulted and Informed? It assumes that there are people we don’t want to inform, even though we get information from them, and vice versa. And that every decision requires Consultation and Informing, which shouldn’t be the case. And what should happen if we don’t like the advice we get from the consulted?

Article Link: https://jurriaankamer.medium.com/dont-get-stuck-in-the-raci-rabbit-hole-f9d768176954

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