Defocus Media Podcast Network

Dr. Caitlin Reghetti Shares 3 Tips to Increase Business and Patient Retention in Healthcare


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How do you communicate with your patients? It’s alarming that approximately 33% of Americans leave their doctor’s appointments confused in the current healthcare landscape. This highlights the importance of clear communication between healthcare professionals and their patients. In our latest podcast, Dr. Darryl Glover addresses this pressing issue with Dr. Caitlin Reghetti, an optometrist from Northeast Ohio. Dr. Caitlin Reghetti has a unique background, as she is an optometrist and a food blogger who has ventured into digital marketing and design. Together, they explore innovative strategies to simplify medical jargon, personalize patient care, and leverage digital tools to enhance patient education.



This episode covers various topics, from explaining the basics of nearsightedness to customizing educational materials to resonate better with patients. The discussion is filled with insights for medical professionals who aim to bridge the gap in patient communication and foster a deeper connection with their patients. Join us as we explore the intersection of medicine and digital creativity, uncovering the keys to improving patient understanding and engagement in today’s fast-paced, information-rich world.



Dr. Caitlin Reghetti, Optometrist and founder of Dr. Reghetti Designs



What’s Covered?Who is Dr. Caitlin Reghetti?Strategies for Effective Communication for Patient Retention EyecarePersonalizing the Patient Experience in EyecareLeveraging Digital Tools for Patient Retention and Education in Eyecare



Who is Dr. Caitlin Reghetti?



Dr. Darryl Glover:



Did you know that 33% of Americans leave their doctor’s appointments without understanding what was discussed? A significant issue raises the question: How are medical professionals addressing this in their practices? What kinds of discussions occur among team members to improve patient comprehension? In today’s podcast, we’ll explore strategies for choosing words carefully, ensuring effective communication, and fostering personal connections, but most importantly, how to truly connect with patients.



Before we dive deeper, I’m always curious to learn more about my guests. So, could you share a bit about yourself, perhaps where you’re from, a fun fact, and then we can dive into your journey?



Dr. Caitlin Reghetti:



Absolutely. I hail from Northeast Ohio. An interesting tidbit about me, which we might touch on later, is that I’m also a food blogger. I launched my food blog, Cuts and Crumbles, in 2016 as a creative project to fuel my passion for learning. It’s been an incredible journey into digital marketing, design, SEO, and the joy of cooking.



Strategies for Effective Communication for Patient Retention Eyecare



Dr. Caitlin Reghetti:



Indeed, it’s clear to many doctors that simplifying medical jargon is necessary. However, we often need reminders that what seems simple may not be to the general public. In my practice, we focus a lot on
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