Drag & Drop

Technology can’t replace compassion, but it can amplify it.

In this powerful episode of Drag & Drop, Sam Riggleman shares how The Luke Commission (TLC) built Luvelo, a mobile-first enterprise suite transforming healthcare delivery across Eswatini and beyond.

What began as a few spreadsheets and manual processes evolved into one of Africa’s most advanced low-code healthcare ecosystems, 40+ live applications, zero-downtime deployments, and a multi-tenant architecture built entirely on OutSystems.

Sam shares the deeply human story behind this transformation, how a small, purpose-driven team leveraged technology, AI, and relentless compassion to save lives, empower local developers, and deliver care to thousands of underserved communities.

In this episode:

🔘 How The Luke Commission scaled compassionate care through OutSystems.
🔘 Why operational efficiency can save more lives than any medicine.
🔘 How 4 years of continuous innovation shaped the Luvelo ecosystem.
🔘 The power of empowering local teams for lasting impact.
🔘 How AI and Agent Workbench are redefining healthcare workflows.

A story of purpose, innovation, and humanity proving that low-code and AI can drive change where it matters most.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC helps organizations build Enterprise AI capability.

We support enterprise teams through:

• Specialist AI & OutSystems Talent
• Enterprise AI Training & Enablement
• OutSystems Training & Solutions
• Enterprise AI Community

From developing your existing teams to finding specialist talent, ITRAC helps organizations build the skills and capability needed to adopt AI effectively.

ITRAC | Building Enterprise AI capability through talent, training and community.

AI is rewriting the rules of software, and low-code is becoming the language it speaks.

In this Drag & Drop Podcast episode, Romil Gaurav shares his journey from a Java developer to an Enterprise Architect leading digital transformation with Mendix across the U.S. and Canada.

We dive into the shift from traditional coding to low-code, the arrival of Mendix 11, and how AI and agentic architectures are redefining what “enterprise-grade” really means.

Key takeaways:

🔘 Why Mendix 11 is more than a version, it’s a mindset shift
🔘 How AI is transforming low-code from “build fast” to “think smart”
🔘 What separates a good Mendix developer from a great one
🔘 Why upskilling developers in AI is key to future-proofing teams
🔘 How agentic AI will reshape roles and ROI in enterprises

A must-listen for leaders navigating the next wave of low-code and AI transformation, where business + IT + AI finally move as one.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC helps organizations build Enterprise AI capability.

We support enterprise teams through:

• Specialist AI & OutSystems Talent
• Enterprise AI Training & Enablement
• OutSystems Training & Solutions
• Enterprise AI Community

From developing your existing teams to finding specialist talent, ITRAC helps organizations build the skills and capability needed to adopt AI effectively.

ITRAC | Building Enterprise AI capability through talent, training and community.

From the Navy to Next-Gen AI Architect.

In this Drag & Drop episode, Tiago Rodrigues shares his journey from a military career in the Portuguese Navy to becoming a Lead OutSystems Architect and how discipline, teamwork, and adaptability helped him thrive in the world of low-code.

We dive into the mindset shift required to move from traditional development to low-code, the rise of Agentic AI, and why understanding protocols like MCP and tools like Agent Workbench will define the next generation of developers.

Key takeaways:

🔘 Why adaptability is the most underrated developer skill
🔘 How military discipline translates into delivery excellence
🔘 The role of MCP and Agent Workbench in the AI era
🔘 How AI + low-code are reshaping the future of software
🔘 Why skepticism toward low-code is fading fast

Listen now to hear how Tiago turned structure and service into a superpower, proving that the future belongs to developers who evolve with technology, not against it.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC helps organizations build Enterprise AI capability.

We support enterprise teams through:

• Specialist AI & OutSystems Talent
• Enterprise AI Training & Enablement
• OutSystems Training & Solutions
• Enterprise AI Community

From developing your existing teams to finding specialist talent, ITRAC helps organizations build the skills and capability needed to adopt AI effectively.

ITRAC | Building Enterprise AI capability through talent, training and community.

🚨 Everyone’s building apps. Few are building an app factory.
Without governance and shared patterns, low-code scales chaos—not capability.

In this Drag & Drop episode, Jason Miles, former Mendix Platform Lead at PwC, shares how he built a Mendix Center of Excellence and Community of Practice that turned app delivery from ad-hoc projects into a repeatable, secure, enterprise-grade capability.

We unpack how he scaled Mendix across business units, balanced speed with compliance, and proved that low-code can power external, client-facing systems, not just internal apps.

Key takeaways:

 🔘 How to evolve from project delivery to a true app factory
 🔘 Why COEs outperform “citizen developer” programs
 🔘 Power Platform vs. Mendix: How to choose what fits
 🔘 Why governance and reuse are speed multipliers
 🔘 How AI and low-code together create scalable guardrails

🎧 Listen now to hear how Jason and his team turned governance into a growth engine, proving that with the right model, low-code doesn’t just build apps, it builds capability.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC helps organizations build Enterprise AI capability.

We support enterprise teams through:

• Specialist AI & OutSystems Talent
• Enterprise AI Training & Enablement
• OutSystems Training & Solutions
• Enterprise AI Community

From developing your existing teams to finding specialist talent, ITRAC helps organizations build the skills and capability needed to adopt AI effectively.

ITRAC | Building Enterprise AI capability through talent, training and community.

Everyone’s racing to add AI. Few are fixing the foundations first.

Without clear governance, roadmaps, and delivery discipline, AI doesn’t accelerate transformation; it exposes the cracks.

In this episode of the Drag & Drop Podcast, Mark Bradley, Head of Systems & Innovation at The Arch Company, shares how they’re using OutSystems to modernize operations, improve customer experience, and build Keystone, their enterprise platform, fast and safely.

We unpack roadmap design, in-house capability building, ROI measurement, and where AI actually fits in the enterprise transformation journey.

Key takeaways:

🔘 Why AI fails without a solid digital foundation
🔘 How OutSystems helps enterprises accelerate transformation safely
🔘 Why in-house capability beats vendor dependency long-term
🔘 How to measure real ROI across delivery cycles
🔘 Why governance is the key to scaling AI and low-code together
🔘 Lessons learned from three years of enterprise low-code adoption

This episode offers real-world lessons behind ArchCo’s low-code transformation and how to build the structure AI needs to succeed.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC helps organizations build Enterprise AI capability.

We support enterprise teams through:

• Specialist AI & OutSystems Talent
• Enterprise AI Training & Enablement
• OutSystems Training & Solutions
• Enterprise AI Community

From developing your existing teams to finding specialist talent, ITRAC helps organizations build the skills and capability needed to adopt AI effectively.

ITRAC | Building Enterprise AI capability through talent, training and community.

Everyone’s racing to launch AI. Few know how to govern it.

Without structure, guardrails, and the right platform strategy, AI doesn’t scale; it stalls.

In this Drag & Drop episode, Maarten Nelissen, who leads Valcon’s 130-person low-code capability, shares how Valcon built a multi-platform practice spanning Mendix, Power Platform, Appian, Pega, and UiPath while maintaining consistent delivery through shared playbooks, app factories, and governance models.

We explore how AI + low-code together create the governance enterprises need to move from cool POCs to production impact.

Key takeaways:

 🔘 Why AI needs low-code guardrails to scale safely
 🔘 Why “best-fit” beats single-vendor loyalty
 🔘 How AI + low-code shortens the path from pilots to production
 🔘 Why Mendix hits the enterprise sweet spot
 🔘 How T-shaped talent drives cross-platform growth

And much more….

👉🏾 If you’re leading transformation (and wrestling with AI + platform sprawl), this conversation is a playbook for choosing wisely, governing well, and scaling fast without locking yourself into the wrong stack.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC helps organizations build Enterprise AI capability.

We support enterprise teams through:

• Specialist AI & OutSystems Talent
• Enterprise AI Training & Enablement
• OutSystems Training & Solutions
• Enterprise AI Community

From developing your existing teams to finding specialist talent, ITRAC helps organizations build the skills and capability needed to adopt AI effectively.

ITRAC | Building Enterprise AI capability through talent, training and community.

🚨 95% of AI projects fail.

In this Drag & Drop Podcast episode, John Ferguson, Global Head of Solution Architecture at OutSystems, breaks down how enterprises land in the 5% taking AI + low-code from pilots to real impact by bridging the gap between POCs and enterprise-grade production with the governance, guardrails, and scale leaders demand.

We cover how this translates into business outcomes, P&L impact, risk reduction, and customer retention, and how Mentor and Agent Workbench operationalize AI safely.

Key takeaways:

🔘 Mission-critical apps are the milestone of enterprise readiness
🔘 Executive sponsorship is the #1 success factor
🔘 Solution architects must act as consultative guides
🔘 AI is reshaping development and accelerating enterprise success
🔘 What to expect at the OutSystems ONE Conference

and much more....

👉🏽 If you’re leading digital transformation, this episode is a blueprint for proving value, de-risking adoption, and scaling AI with confidence.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC helps organizations build Enterprise AI capability.

We support enterprise teams through:

• Specialist AI & OutSystems Talent
• Enterprise AI Training & Enablement
• OutSystems Training & Solutions
• Enterprise AI Community

From developing your existing teams to finding specialist talent, ITRAC helps organizations build the skills and capability needed to adopt AI effectively.

ITRAC | Building Enterprise AI capability through talent, training and community.

Capture the Flag isn’t just a challenge; it’s a security wake-up call.

Low-code lets you build fast, but without the right mindset, you can just as quickly create an unsafe app.

That’s why Mendix Capture the Flag (CTF) has evolved into a global security movement with over 700 participants, satellite locations worldwide, and hands-on challenges that force every developer to think like a hacker before the hackers think of you.

In my first-ever group episode of the Drag & Drop Podcast, I was joined by Jan de Vries, Community Manager at Mendix, René van Hofwegen from Low-Code Academy, Mitchel Mol, CTO of Blue Green Solutions, and Dirk van Veen, Founder of The S-Unit. Together, we explored why CTF is more than a competition; it’s how the Mendix ecosystem is building a security-first culture in the AI era.

Key takeaways:

🔘 Platform security vs. app security and why developers must own the second 
🔘 How learning to hack makes you a stronger builder
🔘 Insider tips for winning more flags
🔘 Why even junior devs can (and should) join CTF
🔘 How satellite locations strengthen global collaboration
🔘 Why AI makes security awareness non-negotiable

and much more....

👉🏾Whether you’re a Mendix beginner or an enterprise leader, this conversation shows why security is everyone’s responsibility and why events like CTF accelerate both learning and community.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC helps organizations build Enterprise AI capability.

We support enterprise teams through:

• Specialist AI & OutSystems Talent
• Enterprise AI Training & Enablement
• OutSystems Training & Solutions
• Enterprise AI Community

From developing your existing teams to finding specialist talent, ITRAC helps organizations build the skills and capability needed to adopt AI effectively.

ITRAC | Building Enterprise AI capability through talent, training and community.

🚨 The partner model is being rewritten.

Margin compression, shifting customer expectations, and the rise of GenAI mean one thing:

Implementation alone won’t cut it anymore.

OutSystems partners who win in this new era are the ones who:
✔ Lead with customer value
✔ Prove outcomes fast with pilots and rapid prototyping
✔ Embrace AI-driven solution plays instead of traditional services

In this episode of the Drag & Drop Podcast, Luis Eduardo Giraldo, VP of Partners & Alliances (Americas) at OutSystems, explains why value realization is the guiding principle for enterprise growth. He shares how prescriptive partner strategies, rapid prototyping, and AI are redefining customer and partner relationships across the Americas.

Key takeaways:

🔘 How enterprises are adopting value-driven strategies at scale
🔘 The evolving dynamics between vendors, customers, and partners
🔘 How a prescriptive partner strategy drives long-term success
🔘 How prototyping de-risks business cases and accelerates buy-in
🔘 Why building trust with development teams speeds adoption
🔘 How AI is reshaping collaboration across the ecosystem

And much more…

👉🏽 OutSystems is doubling down on growth in the Americas. If you’re a partner looking to differentiate in a crowded AI market, this conversation serves as your blueprint for landing, expanding, and winning at an enterprise scale.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC helps organizations build Enterprise AI capability.

We support enterprise teams through:

• Specialist AI & OutSystems Talent
• Enterprise AI Training & Enablement
• OutSystems Training & Solutions
• Enterprise AI Community

From developing your existing teams to finding specialist talent, ITRAC helps organizations build the skills and capability needed to adopt AI effectively.

ITRAC | Building Enterprise AI capability through talent, training and community.

Proof beats slides. Put your team hands-on for a week.

Skeptics don’t flip with decks. They flip when they see what can be built in days, not months.

In this episode of Drag & Drop Podcast, Paulo Alvarez Fernandes, Lead Solutions Architect at OutSystems, reflects on 8+ years with the platform, showing why proof beats slides, why understanding customer needs is everything, and how AI is reshaping the future of low-code.

Key takeaways:

🔘 Why low-code is about productivity, not replacement
🔘 How skepticism fades once developers get hands-on
🔘 OutSystems as a platform for innovation, not just “low-code”
🔘 The role of AI in reshaping low-code adoption
🔘 How to incrementally modernize legacy systems
🔘 How relocation fuels personal and professional growth

And much more…

If you’ve ever questioned whether low-code and AI can truly transform enterprise development, this conversation will give you the perspective you need.

Tell us what you loved about this Episode.

Website: itracusa.com
Contact: Feroz Khan

🎙️ This episode is brought to you by ITRAC.

ITRAC helps organizations build Enterprise AI capability.

We support enterprise teams through:

• Specialist AI & OutSystems Talent
• Enterprise AI Training & Enablement
• OutSystems Training & Solutions
• Enterprise AI Community

From developing your existing teams to finding specialist talent, ITRAC helps organizations build the skills and capability needed to adopt AI effectively.

ITRAC | Building Enterprise AI capability through talent, training and community.