You don’t have to be crazy to work here; we’ll train you!

I think I speak for all of us when describing the frustrations of learning new platforms and procedures. Just do that, this, and a couple of these, and you’ll be just fine. Makes sense, right? Enterprise software is SUPPOSED to make our job easier, save time and money. Yet time and time again, it doesn’t work out that way. Is it the software or the end-user? We can play the blame game all day long, but the real issue is proper training.

In this episode, Vispi Daver, Senior Vice President WhatFix, and I talk about the complexities of enterprise software and the cost of improper training, and what Whatfix is doing to change and empower super users with high engagement and retention.