A robust incident investigation process driven by effective root cause analysis is a critical component of any safety and health program. When safety professionals employ a methodical approach, they provide information that helps determine the basic cause of an incident and leads to the creation of processes, policies, and methodologies to prevent reoccurrences of similar incidents. In short, you need to know what went wrong in order to ensure it doesn’t happen again! However, it can sometimes be a challenge to know where to start.

Here with us today on EHS on Tap to discuss root cause analysis is Francis P. Sehn, Vice President and Senior Risk Control Consultant for Willis Towers Watson.