Give us a call - 888-723-4630

Send us an email - [email protected]

visit us at ebay.com/podcast

 

Welcome to eBay for Business!

This week Tim Chapman, Mr.CustomerService, shares his advice for renewing our customer service best practices. eBay seller Alec Larson of Larson Enterprises shares how he started his business on eBay selling auto parts and how he tracks and manages it today. Brian and Griff answer two seller questions about unwanted combined shipping discounts and the best strategies for multi-quantity listings; relist or restock?

To have your questions answered on our eBay for Business podcast, call us at 888 723-4630 or email us at [email protected].  To give us feedback, please take our podcast listener survey at (https://connect.ebay.com/srv/survey/a/sellerops.podcast)

 

00:01 - Intro

06:30 - Tim Chapman - Renewing Customer Service Best Practices

16:07 - Alec Larson - How I Started and Manage My Business - Part 1

35:59 - Q&A and Outro

 

 

New Links for Ep 127:

Sellers in the Northeast - https://community.ebay.com/t5/Announcements/eBay-to-extend-seller-protections-to-sellers-impacted-by-extreme/ba-p/31580377

eBay 4th Quarter Results - https://community.ebay.com/t5/Announcements/eBay-s-Q4-2020-Business-Results/ba-p/31584450

Tim Chapman’s eBay Store - http://www.ebaystores.com/Mr-customerservice

Alec Larson’s eBay Store - https://www.ebay.com/str/larsonenterprises

Shipping Preferences - https://www.ebay.com/ship/prf

Quantity Display Preference - https://cgi5.ebay.com/ws/eBayISAPI.dll?QuantityDisplayPreference&guest=1

Stock Out Preferences - https://my.ebay.com/ws/eBayISAPI.dll?MyeBay&CurrentPage=MyeBayPreferences

 

 

Recurring Links / Phone Numbers / Hashtags Mentioned:

888-723-4630 - Call in Line 

eBay Seller News Announcements - ebay.com/announcements

eBay Community - ebay.com/community

eBay Weekly Community Chat - ebay.com/communitychat

eBay Help - ebay.com/help/home

eBay Meetups - ebay.com/meetups

Managed Payments on eBay - ebay.com/payments

eBay for Business Podcast - ebay.com/podcast

eBay Seller Center - ebay.com/sellercenter

eBay Seller Hub - ebay.com/sh

eBay System Status - ebay.com/sts

explore.ebay.com

facebook.com/eBayForBusiness

eBay for Business Podcast Listener Survey - https://connect.ebay.com/srv/survey/a/sellerops.podcast

#ebaypodcast