eCom@One with Richard Hill

Tom Richardson is the Director of C&J Supplies, a family-owned business that has been operating for 32+ years. Realising the potential of eCommerce 15 years ago, Tom expanded the business and created Locks Direct, a sister company aimed towards selling padlocks online. 

At the time, it was a niche marketplace, but with the changing times, the company saw it as a logical step to go online and expand their reach. Today, C&J Supplies and Locks Direct are well-established names, known for reliability and quality in the world of online padlock sales.

In this podcast, Tom talks candidly about business. He shares how strong supplier relationships are key to his eCommerce success and how to build trust in a competitive market. Find out the celebrity show that stocked Tom’s products and how that came to be. 

Don’t miss this episode if you are a retailer in a niche marketplace who wants to scale. From years of ups and downs, Tom knows a thing or two about navigating challenging times, so tune in to hear his advice and tips!

Damien Roux is the CEO of Drimify, a gamification platform for eCommerce retailers who want to add a level of fun and interaction to the online experience. Christopher Bradley is a Product Specialist at Drimify, he applies game mechanics to make difficult tasks more engaging. Their mission is to help retailers harness the power of gamification to tell brand and product stories to encourage people to buy products!

In this episode. Damien and Chris chat about all things gamification and eCommerce. Find out how one of their clients achieved a 92% increase in average order value through a discovery quiz campaign and how a 30% discount enticed customers to buy 2 or 3 items instead of just one!

Listen as Damien and Chris discuss the common mistakes that  retailers make with gamification, strategies for success, your must needed tech stack and tools. Don’t lose out on wasted revenue, incorporate this tactic into your eCommerce strategy. 

Leyla Okahi is the CEO and director at Diverse Minds, delivering, developing and managing diversity, inclusion and equality. With over 18 years of experience Leyla works to create positive work places and create opportunities for employee growth whilst prioritising equality.

In this episode, Leyla talks about key steps and practices you can cooperate into your business to create an inclusive, diverse and positive workplace, she also explains why this is so important to her and breaks down ways you can challenge a work-life balance. Leyla also talks steps that companies can take to deal with toxic behaviours and attitudes and why all of this is so important in our world today

Tune into this episode to learn about the importance of equality and inclusion and how prioritising this in your business which will be beneficial to productivity and creating a positive workplace.

James Ewens is the Head of eCommerce at a rapidly growing furniture brand, Furniturebox. He manages all things eCom and has a passion for SEO, growth and furniture. 

In this episode, James talks about key techniques and strategies you can utilise to stand out from other competitors, giving advice from his 14 years in eCommerce. He also discusses the biggest challenges whilst growing a business and how you can handle it all whilst staying positive and sustainable.

Tune into this episode to discover superb techniques to boost your business through a crowded marketplace and learn how you can tackle big first time business mishaps such as shipping, supplier issues and so much more.

Lucy Jeffrey is the CEO and Founder of Bare Kind, a sustainable socks business. They are saving animals by donating 10% of all profits to animal foundations. Lucy has a passionate heart and a strive for change. She is a London based self made business woman scaling her business  from £0 to £500K in a short period of time, whilst saving animals across the globe.

In this episode, Lucy talks about the real reasons companies should be focusing on sustainability and the benefits of marketing this to build your brand and save the planet. She also discusses the challenges she has personally faced whilst starting her own business from scratch.

Tune into this episode to truly focus on sustainability in your business and learn how you can overcome challenges from someone who has been there and done it.

Emma Derbyshire, Head of Growth at eComOne, leads the strategies of six, seven and eight figure brands to help them scale their business online. After working in Marketing for 10 years, she has found her passion in the world of retention, eCommerce and digital.

In this episode, Emma discusses customer retention and why it is so essential to the growth of your business. She also explains how you can achieve this by harnessing the power of loyalty schemes and technology.  Find out what mistakes companies are making with email marketing and why this could be detrimental to your business. 

Tune into this episode to learn how to improve your retention strategy to boost growth and maximise profits. You don’t want to miss this one! 

Henry Gill is the Head of PPC at eComOne, an eCommerce Growth Agency. He is a true expert in his field and has managed hundreds of Google Ads accounts. Henry has scaled six-figure+ eCommerce companies with optimised Search and Shopping Ads. 

In this episode, he discusses how the management of Google Ads has changed since he began years ago, budget shifts due to industrial uncertainty and where retailers are going wrong when it comes to accounting and how they can fix it. Find out what marketers can do if their products are disapproved and what steps you can take to ensure it doesn't happen again.

Tune into this episode to learn about the detailed subject of Google Ad management and how your company can profit from bouncing off uncertainty. You can also hear Henry's quick wins you can implement today to save money with Google Ads!

Chris Murdoch is the Director of The Outpost, The Loot Room, The War Hub and many other successful companies. He has faced countless trials and tribulations along the way and has built his way back up through the years. 

In this episode, he talks about the mistakes he made that could've been detrimental to his business and the personal strategies that have built his business. He shares why and how customer loyalty schemes are so powerful.

Tune in the episode to learn how you can find your way again through rough financial times and build your business through branding and personal hardship. Oh and you can find out Chris’ obscure marketing techniques and opinions of ecommerce marketing.

Indika Edussuriya, Head of ESG Services at SGS, the world’s leading testing, inspection and certification company. They are recognised as the global benchmark for sustainability, quality and integrity. 

Indika thrives in the world of sustainability and conceptual development. His current mission is to play a pivotal role in the development and implementation of sustainability in eCom. He helps businesses understand what is expected of them, comply with government regulations and create a better future. 

In this episode, shares why companies need to focus on sustainability, how your brand can profit from being sustainable and ways that companies can become sustainable in 2023. Tune in to find out how to build your business through sustainability and reduce your impact on the environment.

Burc Tanir is the CEO and Founder at Prisync, a leading competitor price tracking & dynamic pricing software for all sizes of eCommerce companies from all around the world. 

In this episode, Burc breaks down the greatest pricing techniques to remain profitable and tells us his secrets to selling more products. He also talks about dynamic pricing, the importance of Amazon pricing and where the world of pricing is going over the next 12 months.

Tune into this episode to compete with your customers on a pricing level. Oh, and listen to the advantages of Prisync and how they have revolutionised eCommerce businesses like yourself.