“When you know what you want to do, and you understand how to have fun while you are doing it, you can accomplish anything that you want.”

Edward Johnson, CEO of LYNX, talks about why transit systems need to be mobility managers. Using this philosophy, LYNX has been able to improve their paratransit service. He also discusses LYNX FORWARD (a study to define the transportation needs of the region), the importance of partnering with entities within the community, and why agencies need to be creative.