On this episode, Pete and Julie welcome VP of HR Technology and Operations at Signify Health, Kamal Pradhan, to the show to talk about the role of “empathy with action” in leadership and the workplace!

Kamal shares his personal journey from engineering to HR, his POV on building trust through empathy, and the importance of balancing technology, human connection, and strategic decision-making as modern leaders. The group explores how proactive empathy, data-driven policies, and technology can empower leaders to create more inclusive, productive, and engaged workplaces. They also tackle the challenges of quantifying the ROI from empathy and the role of emotional intelligence in shaping the future workforce and its leaders.  

Connect with Pradhan:

LinkedIn:  https://www.linkedin.com/in/kpradhan-hr/

Pradhan’s episode of The Source by DailyPay: 

https://tinyurl.com/2p9uny24

Chicago Booth Review article: “CEOs’ Soft and Interpersonal Skills Have Not Increased over Time”  https://tinyurl.com/322hfhrm  

Connect with the show:  

LinkedIn:  http://linkedin.com/company/hr-payroll-2-0 

X: @HRPayroll2_0 @PeteTiliakos @JulieFer_HR

The 2025 Payroll Profession Confidence Index survey is now live! Be sure to join in and share with your peers: https://www.payrollinfluences.com/ppci