Is it possible to create a high-performance culture without losing the human touch?

Katie Burke believes it is.

On this episode, Katie Burke, former Chief People Officer of HubSpot, shares how her unique journey from media relations to chief people officer shaped her view on progressive people operations. Reflecting on her 11-year journey at HubSpot, Katie discusses the critical importance of on-the-job coaching and regular feedback for team performance.

Katie and Adam discuss the traits of top HR leaders, balancing employee satisfaction with high-performance demands, and the art of trusting one's intuition in HR.

Tune in to learn more on sustaining high performance, motivating employees, and maintaining authenticity in company culture.

Join us as we discuss:

00:00 Introduction to the episode with Katie Burke

06:56 HubSpot's counterintuitive bets on non-traditional hires

12:56 The importance of reflective learning and growth in leadership roles

17:54 How addressing minor issues helps retain employees

20:30 Balancing entitlement and meaningful feedback in organizations

25:26 How to strive for high performance through intentional choices

29:27 Why clear leadership and feedback is essential for performance

32:41 Be thoughtful, picky, and intentional in seeking opportunities

Resources:

For the entire interview, subscribe to HR Superstars on Spotify, Apple Podcasts, or YouTube, Or tune in on our website. Original podcast track produced by Entheo.

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