Emotional Intelligence has been documented to be more important than IQ or technical expertise for moving up in an organization. Questions answered will be: What is emotional intelligence? Why is it important? What are examples of stars and average performers? What can you do to raise your EI? How do you rate on the EI Star Profile? Today’s guest is Dr. Richard Boyatzis, a professor at Weatherhead School of Management at Case Western Reserve University, co-author of Primal Leadership and Resonant Leadership. Richard Boyatzis is one of the world’s leading experts in leadership development and emotional intelligence (EI). His research on human behavior has revolutionized management education. His work has had an impact on the management of human resources around the world and helped spawn a whole new industry of competency consultants, researchers, academics and executive coaches.