This week, Captain William "T" Thompson, retired airline pilot for Delta, entrepreneur and author of The Flight To Excellence, joins Chris to discuss how Delta has built a world class organization and one of the top performing airlines in the world.

Encore Great Culture Driving Great Customer Service

Thomas Edison once said that vision without execution is hallucination. Many leaders have a great vision, but struggle to achieve it due to lack of execution. In order to succeed, an organization must have both a defined culture and the processes in place to support and drive achievement. Often, companies and the people within them, must transform in many ways to ensure execution happens and results are optimized.brbr
During this show, Chris Elias will discuss these real-life issues with business leaders and transformative experts. Together, they will share stories of successes, failures, and the leadership practices that will benefit you the most. Transformative Experts with Chris Elias is broadcast live every Monday at 8 AM Pacific Time on the VoiceAmerica Business Channel and replays on Sundays at 10 AM Pacific Time on the VoiceAmerica Influencers Channel.

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Thomas Edison once said that vision without execution is hallucination. Many leaders have a great vision, but struggle to achieve it due to lack of execution. In order to succeed, an organization must have both a defined culture and the processes in place to support and drive achievement. Often, companies and the people within them, must transform in many ways to ensure execution happens and results are optimized.brbr During this show, Chris Elias will discuss these real-life issues with business leaders and transformative experts. Together, they will share stories of successes, failures, and the leadership practices that will benefit you the most. Transformative Experts with Chris Elias is broadcast live every Monday at 8 AM Pacific Time on the VoiceAmerica Business Channel and replays on Sundays at 10 AM Pacific Time on the VoiceAmerica Influencers Channel.

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Encore Great Culture Driving Great Customer Service

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