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In this episode of the Talking Pools podcast, host Rudy interviews Maddy Van Diver from Pool Butler, discussing the importance of mentorship in the pool industry. They explore effective teaching methods for CPO classes, the significance of quality control in technician training, and the impact of advanced water treatment technologies. The conversation also delves into the nuances of pool chemistry and the role of communication in customer service. Van shares personal insights and stories that highlight the value of continuous learning and community support in the industry.

Sound Bites

• "Engaging teaching methods enhance learning."
• "Mentorship is crucial for industry growth."
• "Mentorship fosters a supportive community."

takeaways

• Mentorship is crucial for industry growth.
• Engaging teaching methods enhance learning.
• Quality checks improve technician performance.
• Daily operations require effective communication.
• Advanced technologies are changing pool care.
• Understanding chemistry is vital for pool maintenance.
• Personal stories can enhance training effectiveness.
• Communication is key in customer interactions.
• Continuous learning is essential in the industry.
• Mentorship fosters a supportive community.

Chapters

00:00
Introduction to the Podcast and Guests

02:47
Mentorship in the Pool Industry

05:06
Teaching and Engaging in CPO Classes

08:14
Quality Control and Technician Training

10:55
Daily Operations and Personal Insights

14:00
Advanced Water Treatment Technologies

16:48
Understanding Pool Chemistry

19:19
Mentorship and Industry Growth

22:04
Personal Stories and Lessons Learned

24:55
The Importance of Communication in Pool Care

27:58
Final Thoughts on Mentorship and Industry Future

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