Enhance.training

What should you do when you get treated unfairly at work? Explore 3 key options including “Is it worth fighting unfair treatment at work?”

I also include 4 key tactics to improve your success in fighting unfair treatment at work from colleagues and unfair managers.

There will be many occasions where you feel you are being treated unfairly at work. Most of the times these will be minor or un-intended mistakes made by colleagues or managers that are not repeated regularly.

 There are lots of sensible ways of handle unfair treatment at work when it is fairly minor. 

 In this podcast, I am covering unfair treatment in the workplace which is intentional and repeated regularly, or bullying, or similar tactics intended to control and put you down in some way.

 Having to handle an unfair manager or deal with significant unfair treatment at work is not fun or easy. 

 Being unfairly treated at work over a period of time leaves you with three main choices:

1.                Continue ignoring the unfair treatment or do little in response

2.                Leave and get a job in another company

3.                Fight the unfair treatment

 Who is treating your unfairly is pretty huge. How does their influence within the business compare to yours. The bigger this difference is, the harder it will be to change their unfair treatment.

 Finding a new job in another company is a hassle and it does take time and effort. This is a common response and often is the easiest, particularly if you can move jobs easily. If you have a bad boss, this is probably your easiest choice.

 Doing nothing or little in response as a way to handle unfair treatment at work can be a good choice. If the unfair treatment is for a short period of time and you know it will end. This will avoid the risk of creating waves or being labelled as a problem employee.

 If doing nothing is impacting your ability to your work, or your health, then look at other options.

 Fighting unfair treatment at work will take time and energy. There are steps that you should take that will make any action you take more successful which I cover in the video.

 Is it worth fighting unfair boss depends on what is at stake and the difference in influence both parties have within the business. 

I also share my experience to deal with unfair treatment at work. I have tried doing nothing, leaving and fighting, each with pros and cons for me personally.

 If you have any questions on “Is it Worth Fighting Unfair Treatment At Work?” please email me at [email protected]

 Jess

Enhance.training

Receiving negative feedback at work can be a devasting blow for some or an amazing opportunity for others. 

I share 6 positive ways to manage negative feedback at work so you can transform all feedback into a valuable learning opportunity. 

If you have worked hard, getting negative feedback from your manager or getting negative feedback from a colleague can be a painful blow. It hurts. 

Don’t assume the worst. Most managers make negative comments at work to correct or improve what you are doing rather than to try to put you down. 

Learning how to deal with negative feedback at work in a constructive and positive way will help your confidence and how quickly you learn and thus improve. 

When you are dealing with negative feedback at work ask clarifying questions. Ask questions until you understand why the negative comments have been made and what you can do to ensure positive comments next time. Don’t assume that managers or colleagues will give you great useful feedback from the start. Ask questions.

When you have to deal with negative comments at work made to try to put you down, asking clarifying questions can be a great and professional way to counter it and reduce these comments. 

A key part of how to accept feedback from your boss or anyone is to be appreciative of the feedback. Thank them for taking the time to give you feedback even if you don’t agree with the feedback. This ensures you will carry on getting feedback which is a massive help to you. 

When you respond to negative feedback always think – “What can I learn from this?” This is a great way to stay mentally positive and turn negative feedback into a useful learning opportunity. 

A great way to manage negative feedback at work is to take positive action following receiving negative feedback. This helps you and demonstrates that you will make changes following receiving negative feedback. 

Finally, ask for feedback regularly, particularly if you are a manager. The more senior you get, the less useful feedback you get so make the effort to try to get as much as possible. 

Jess
Enhance.training

Create a team vision that your team understands and relates to, that explains the purpose of their work and how it creates value for the company, and you give them direction and context – both very motivational.

 You will learn 7 ways to create a team vision - linking company strategy to your team.

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Leadership coaching – to increase your impact, your confidence and your team’s results

Bespoke, flexible and confidential personal development for middle managers to board directors. To transition to more senior roles, to improve skills, to increase influence, to get more from those you lead … explore how leadership coaching will help you and your managers https://enhance.coach/

Courses for Managers to Increase Team Performance & Results

The quickest, easiest and cheapest way to improve team results is to improve the management of the team. Learn the management skills and approach that created multiple high performing teams, won “Best Team” prizes and added millions in value. https://enhance.training/msa-usp006/

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When you link company strategy to team objectives you work in the same direction as the rest of the business plus have better co-ordination of activities. This keeps your bosses happy and increases the likelihood of company success. 

 When you understand your team’s contribution to company strategy, you are in a much better position for explaining the purpose of your team. With this in mind, how to create your team vision is easier. 

 I find it useful to think about what problems your team is really solving and once you have these clear, the how to create a team vision in relatable language for the team is a lot easier. 

 Communicating strategy to your team is easier when you have a clear team vision and you can tie this into what each of the team does day to day.

 A team vision becomes even more useful when you can identify the tasks and activities the team needs to do to achieve the team vision. Get the team to work out the inputs needed to achieve the vision and help assign what each individual team member will be accountable for. 

 Finally, create milestones and measurements so everyone is really clear on how far the team is progressing against each objective and towards to overall team vision and their part of the company strategy. 

 Enjoy crafting your team vision.

Jess

Enhance.training 

Practice diplomacy at work and you will go further in your career, be liked and appreciated by more people, build better relationships and be seen as more professional.

 I share 7 Actions to improve diplomacy in the workplace and avoid offending colleagues plus three compelling benefits of being diplomatic at work.

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Gain Career Changing Management Expertise

Access over 200 articles, podcasts and videos dedicated to helping you gain people and management expertise to lead any team to their best performance. Get access to downloads, webinars, live workshops, offers and more. Click here to learn more https://enhance.training/management-skills-hub-ulp000/ 

Courses for Managers to Increase Team Performance & Results

The quickest, easiest and cheapest way to improve team results is to improve the management of the team. Learn the management skills and approach that created multiple high performing teams, won “Best Team” prizes and added millions in value. https://enhance.training/msa-usp006/

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Being diplomatic at work and expressing opinion without offending are incredibly important skills for the workplace. The manager benefits of not offending others is even greater as they have to get on with a wider range of people. 

 Being able to communicate with diplomacy significantly improves your communication skills. One half of communicating relies on the other person and people who are annoyed, insulted or angry simply don’t listen. 

 I have included examples of being diplomatic at work within the video.

 All of us rely on others within the workplace to do our own jobs well. Nearly everyone is part of a team. To build good relationships avoid offending others at work. 

 Some of the benefits of not offending others include being able to be more honest and direct with feedback, which increases the improve their performance, plus you build trust a lot quicker. Higher levels of trust mean deeper, stronger relationships with co-workers. So practice diplomacy to avoid offending co-workers.

 Managers often have more contact with suppliers, customers and internal stakeholders therefore the manager benefits of diplomacy multiply considerably. 

 I take you through 7 actions to practice diplomacy at work. Each is practical and useful in any position and particularly in management. Being diplomatic at work is a skill which needs practice to get good. 

 Enjoy being more influential and getting your way more often!

enhance.training

Working out how to motivate your best employees can be quite intimidating and challenging as a manager. The top 5% deliver 400% more than the average employee. Motivating your top performers matters!

You will learn 5 factors that motivate all team members plus 8 ways to motivate your best employees.

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Leadership coaching – to increase your impact, your confidence and your team’s results

Bespoke, flexible and confidential personal development for middle managers to board directors. To transition to more senior roles, to improve skills, to increase influence, to get more from those you lead … explore how leadership coaching will help you and your managers https://enhance.coach/

Courses for Managers to Increase Team Performance & Results

The quickest, easiest and cheapest way to improve team results is to improve the management of the team. Learn the management skills and approach that created multiple high performing teams, won “Best Team” prizes and added millions in value. https://enhance.training/msa-usp006/

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Get more from team members by creating the right environment that keeps them motivated. How to motivate your best team members takes a slightly different approach than motivating your average team member. 

Implementing the 5 ways to motivate your employees will make a big difference in getting the best from team members. When employees are working because they want to rather because you told them to, they produce better and more output. Make the time to motivate your team through consistently treating everyone equally and fairly. 

Keeping your best employees is harder because they are in demand and can move much more easily. The best employees produce an outsized contribution to your team so getting the best from team members makes an even bigger difference. 

High performers want challenge, development and to be using and improving their skills. If you are able to consistently provide this, you have made a great start in how to retain your best employees.

Another way to improve employee motivation is spend time listening to your team members. Act on the good ideas and suggestions they have. Demonstrate that they are able to change your mind. 

Spending part of each week removing problems will help you get more for all employees and in particular your best performers.

Enjoy implementing these different methods to motivate employees.

Enhance.training

Saying No at work is massively important for the quality of your work, for your ability to properly support your team and the wider business and for your health and happiness at work.

 I share 8 key benefits – what saying no at work give you and how to say no at work without annoying or upsetting the person asking for your time and help.

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Gain Career Changing Management Expertise

Access over 200 articles, podcasts and videos dedicated to helping you gain people and management expertise to lead any team to their best performance. Get access to downloads, webinars, live workshops, offers and more. Click here to learn more https://enhance.training/management-skills-hub-ulp000/ 

Courses for Managers to Increase Team Performance & Results

The quickest, easiest and cheapest way to improve team results is to improve the management of the team. Learn the management skills and approach that created multiple high performing teams, won “Best Team” prizes and added millions in value. https://enhance.training/msa-usp006/

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Having the courage to say no at work when colleagues, bosses or others are asking will make a massive difference to you work life. I am not suggesting you are going to be difficult or disruptive by saying no. Learning the art of saying no at work when there is a good business reasons behind your no, will open a lot more doors for you.

 When you say no at work you will be under less pressure and experience less stress. Of course you will be working hard but not overworking and risking burnout. 

 Learn how to say no at work and you will be able to deliver much better quality work on what you do focus on. You won’t be spread too thin. 

 Become comfortable with the ways of saying no at work and you enhance your reputation and standing in the business. 

 And there are 4 additional reasons why you absolutely should learn and practice how to say no – what saying no at work gives you!

 Learn to say no at work before you become overworked, over stretched and too stressed to do you best work. 

 The first step in how to say no at work is to assess the request being made of you. Make the time to think it through and put yourself in their shoes before you make a decision. Ask questions so you understand the context and the impact of saying no or yes - for you and for them.

 When saying no at work, always explain why you are saying no. Be empathetic and straightforward. You want to give the other person as much chance to plan alternative routes to getting their work done. Be helpful towards them – after all you are working for the same team.

 Make sure you practice saying no – the steps and factors described above and the additional ones shared in the podcast. 

Enhance.training

4 ways to leverage time as a manager gives you more control, more mental space, more influence in your business and a path to achieving more – personally and for your team. 

Most time management tips are about prioritising or delegating – use these approaches to truly get more done in the time you and your team have.

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Gain Career Changing Management Expertise

Access over 200 articles, podcasts and videos dedicated to helping you gain people and management expertise to lead any team to their best performance. Get access to downloads, webinars, live workshops, offers and more. Click here to learn more https://enhance.training/management-skills-hub-ulp000/ 

Courses for Managers to Increase Team Performance & Results

The quickest, easiest and cheapest way to improve team results is to improve the management of the team. Learn the management skills and approach that created multiple high performing teams, won “Best Team” prizes and added millions in value. https://enhance.training/msa-usp006/

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What you do with the time you have and the impact you make is the difference between great and poor. How we manager time as a manager is what we can change, not time itself. 

A critical way to create time as a manager and for our teams is saying no. No to requests that are less important than the work you are currently doing, no to meetings in which you are not going to contribute much. 

 You can save time as a manager, a lot of time, by focusing on the activities, tasks, decisions, problems and projects that really move the team towards their goals. How to create time as a manager to say not to all the tasks and activities that do not align with your goals. 

 The second critical way to leverage time – your time and your team’s time – is to focus on removing problems. If you spend an hour solving a problem that you team are experiencing which creates 10 hours of time for your team, this is a great way of leveraging your time. 

 Proactively removing problems is also a great way increase your time as a manager.

 Another way to leverage time as a manager is to leverage the time of others. I share 3 key ways of doing this – each practical and implementable. As a manager, you work through others, rather than contributing directly. This makes leveraging the time of others more important and a key focus in how to get more done at work.

 When thinking about how to manage your time, the forth way to leverage time is to invest in automation. IT systems are an obvious route. These can be complex and involve business cases and budget allocations to enable them to happen. There are a lot of smaller “automations” that you can target that have less impact on their own, but when added together become very meaningful to your team. 

 Leveraging time is more than employing a number of time management tips or time management strategies which tend to focus on prioritising or delegating work – both of which shift work and time rather than increasing the time the team as a whole has. 

 Use these ways to leverage time as a manager and you will create time for yourself and your team, you will be able to focus more of the time available on the tasks, problems and projects that really matter to the team reaching their goals. 

 Learning how to manager time better is really how to manage what work you do and what you don’t do. 

 Enhance.training

The mindset of the best managers is the starting point in how they create success, in how they motivate their team, in how they gain such admiration and respect for what they do and what they deliver. 

I take you through 6 principles that guide the behaviours and actions of all great managers.

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Gain Career Changing Management Expertise

Access over 200 articles, podcasts and videos dedicated to helping you gain people and management expertise to lead any team to their best performance. Get access to downloads, webinars, live workshops, offers and more. Click here to learn more https://enhance.training/management-skills-hub-ulp000/ 

Courses for Managers to Increase Team Performance & Results

The quickest, easiest and cheapest way to improve team results is to improve the management of the team. Learn the management skills and approach that created multiple high performing teams, won “Best Team” prizes and added millions in value. https://enhance.training/msa-usp006/

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All great managers get the best from those they manage, through how they behave and the actions and decisions they take. 

 What great managers do is move from focusing on themselves to focusing on their team members. Great managers work through, and deliver through, their team rather working directly as they did when they were a team contributor. This is one of the key principles of effective management.

 Another principle of the best managers is to leverage time. We all have a fixed amount of time every day. It is what the manager and more importantly the team does with its time each day that really matters. How to be a better manager always includes making better use of time to create value for the business.

 Being results focused is always in the mindset of the best managers. Businesses need to deliver results and the outcome their customer want otherwise they would not stay in business. Therefore all the teams in the business also need to deliver results. What to focus the team’s time and energy on is always in the mindset of great managers.

 Another key mindset of a great manager is being focused on team development. Helping the team create great results is partly about getting the team working at the top of their capabilities. Getting great results is also about expanding the capabilities of the team so they can deliver more. Development also has a long list of benefits for the manager, the team and the company. 

 Developing teams is a key way managers answer the “how do managers create value?” question.

 How to improve communication and connections is also in the mindset that make the best managers. Teamwork is about co-ordination and understanding. Communication and connections create teamwork. 

 “How to become the best manager?” you might ask. Building self-awareness and awareness of their teams is certainly the mindset of a manager. If you are not able to manage yourself, they how can you manage other effectively. 

 Self-awareness is definitely what's in the mindset of a great manager. Conscious knowledge and awareness of your own reactions and emotions across all situations helps you control and direct those reactions and emotions constructively to help the team achieve its goals. 

 Great management starts with your mindset and attitude. Use this podcast on “The Mindset of The Best Managers – 6 Principles For Great Management” to check that you are working on each principle or mindset to improve how you manage. 

Sharing 7 steps to improve your decision making to give you more time and space to focus on the decisions that really matter. It is so easy to get over-loaded with all the decisions we need to make each day. 

Improve your decision making skills so you reduce time spent on decisions with little impact and focus on making decisions that matter.

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Leadership coaching – to increase your impact, your confidence and your team’s results

Bespoke, flexible and confidential personal development for middle managers to board directors. To transition to more senior roles, to improve skills, to increase influence, to get more from those you lead … explore how leadership coaching will help you and your managers https://enhance.coach/

Courses for Managers to Increase Team Performance & Results

The quickest, easiest and cheapest way to improve team results is to improve the management of the team. Learn the management skills and approach that created multiple high performing teams, won “Best Team” prizes and added millions in value. https://enhance.training/msa-usp006/

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The process to improve your decision making should start with being clear on your goals and your team’s and company’s goals. By aligning goals more carefully, you can cut down the time spent on a lot of decisions, reducing that feeling of being over-loaded.

 One of the key methods to improve your decision making is to think about the impact of the decision you need to make before doing starting the core decision making process. This allows you to categorise the decision and the time you allocate to it. 

 Another step to improve your decision making at work is to look at the downsides of each decision and remove those that have large downside from consideration.

 When decision making in management, avoiding making key decision in a rush is vital. Make full use of the timeframes available by creating decision making space. 

 Keeping an open mind during the decision making process in business is such an important tip and has been massively helpful to me over the years. 

 Using data to check other people’s opinions during the decision making process helps remove others biases and preconceptions from clouding your own judgement. Understanding the situation clearly upon which you are making a decision gives you a better chance of making a good choice. 

 Finally it is decision time. Making a decision is important. Procrastinating results in people being let down, opportunities missed or problems that get bigger. Don’t delay when you have got to the point where you can make a decision. 

enhance.training

Effective listening skills for managers is one half of your communication. Using active listening skills increases your influence on colleagues and team members, which in turn helps you do a better job.

I share 5 ways for how to be a good listener at work and further tips on improving your effectively listening skills.

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Leadership coaching – to increase your impact, your confidence and your team’s results

Bespoke, flexible and confidential personal development for middle managers to board directors. To transition to more senior roles, to improve skills, to increase influence, to get more from those you lead … explore how leadership coaching will help you and your managers https://enhance.coach/

Courses for Managers to Increase Team Performance & Results

The quickest, easiest and cheapest way to improve team results is to improve the management of the team. Learn the management skills and approach that created multiple high performing teams, won “Best Team” prizes and added millions in value. https://enhance.training/msa-usp006/

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Effective listening skills at work are underrated and underused by far too many people trying to get their own messaging heard. Learn and practice how to listen effectively, and others will be a lot more prepared to listen to you. 

 Improving listening skills is about how to improve your communication skills , vital in any role and particularly so in management roles. 

 How to effectively listen to others is about how you provide feedback to the speaker to demonstrate you are listening attentively to what they are saying. Providing the right non-verbal feedback is very important which is trusted more than verbal feedback.

 Verbal feedback to the speak also demonstrates you are effective listening. 

 Having great active listening skills will not help unless you also have an open mind and are willing to take in and consider what the other person is saying. Keep an open mind and show this to the speaker.

 How to listen effectively in communication also includes remaining conscious of the speakers non-verbal communication and what this means for the message being delivered. Always take action and follow up – which could be simply remembering the key points and replaying them, or it might be providing help and support. 

 Finally I give additional tips on how to improve listening skills at the end of the video.

 Improving your effective listening skills, particularly as a manager, is one of the best time investments I can suggest you make.

 Enjoy learning more from those around you.

Enhance.training