Enjoy The Silence...

Silence can be awkward. A virtual meeting can be incredibly uncomfortable when everyone stares at each other. As a Scrum Master, in the past, I would continue utilizing filer words to break as much silence as possible. Whenever I asked the team a question, and no one would answer right away, I broke the “awkwardness” by attempting to elaborate on the question or provide my opinion first.

So, how do you remove the awkward silence?

You don’t.

You embrace it. After countless books and research on how to be a better facilitator, silence is critical. It allows team members (or the person you are speaking to) to ponder what answers they can provide. As a facilitator, you are not only practicing the power of silence but also practicing the power of patience. It is amazing what happens when everyone has the opportunity to think. More opinions are shared, brainstorming sessions become valuable, and everyone has the chance to absorb information.

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