It’s tough for smaller credit unions to compete in a digital transformation world. Most of the time, they just don’t have the IT budgets to play in that space.

But with the help of credit union service organizations, or CUSOs, and fintech partnerships, credit unions can close the gap in the digital divide.

In this episode, Drew Megrey, CEO of Ohio Teamsters Credit Union, shares how credit unions are adapting to a digital world.

We discuss:


- Why members prefer a personal touch


- How credit unions adapted to COVID


- Leaning on CUSOs for digitization


- Building effective partnerships for the future


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