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journey, people, organisations, airbus, assessments, role, excellence, RAF, behaviours, BHP, leaders, transformation, business, insights, aircraft, teams, grew, capability, Shingo

Welcome to Episode 91 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr Kim Gallant on the show with us today. Kim in his career has worked on some of the most advanced jet fighter aircraft we have seen. Most impressively he has played a key role in two major excellence transformations within two of our largest organisations globally. I am so looking forward to the conversation with Kim today as he has played a part in achieving something not many people do. Practically helping two large organisations transform and sustain an excellence journey. Let’s get into the episode.

We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.

08:19min I think I'd just joined Airbus, and we pretty much doubled in size in the first 12 months. And when organisations go through that growth, you've then got to consider not just the product and services that you're delivering, but the capabilities of the organisation itself.

14:41min So you know, it was the simple tools at the start, like visual management and problem-solving. And then add to that a coaching framework and depending on the outcome that you're chasing with your transformation, you just add the systems and tools that you need to produce those outcomes, particularly in terms of the behaviour required to sustain performance.

Firstly Kim's approach to getting senior stakeholder/leadership engagement from the start of the program. This senior leadership buy-in and ownership creates a leadership shadow throughout the organisation that helps transform the new approaches into the culture. 

The second key takeaway for me was the structured assessment approach Kim and the team takes to measuring, adapting and improving the journey. This is not a top-down dominant approach but rather a collaborative improvement focused approach to helping all teams understand where they are at on the journey, prioritise and improve. 

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected]. 

Kim's Details: 

LI: linkedin.com/in/kim-gallant-03036a64

E: [email protected]

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people, organisation, leadership, leader, story, purpose, integrator, book, agile, individual, writing, understand, methodology, storytelling, behaviour, project management, understanding, person.

 
Welcome to Episode 94 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr Scott Coplan back on the show for Part 2 of our chat. 

In episode 93 we talked about commercial storytelling and having a leadership team who is committed to excellence, and who can have a dialogue about the organisational story to create a shared purpose for all of their staff to connect with. If you haven’t already, listen to episode 93 first.  In this episode, Part 2, we will talk about why leaders don’t seem to want to engage in dialogue with their staff. We also chat about how leaders can get to be one of the team, and connect with each employee. And how as a leader you can understand why an employee might not be performing at their best. Let’s get to it!

We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.

We have a press release of Scott's book, The Integrator available for download in the resources section of our website. Simply log in, and you will be able to download this interesting read!

From an individual or from an organisational standpoint, how do we get to be better at understanding each other? It really literally comes down to the idea of saying, sense-making, again, another person? And how do I build in a sense of connection to that person so that they feel a sense of trust to communicate what it is that's going on in their mind? 

Whether it's root cause analysis... sounds so technical, but it literally gets into that trust level. So, we've got to be able to take minimal chances with each other and have the outcome be not hit on the side of the head for it. So if I meet with you as your superior and I've set up an environment where I'm going to meet with everyone and as the senior manager of this group, and I'm going to point out that once a week, we're going to have 15 minutes just to hear what's going on. 

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected]. 

Scott’s Details:

linkedin.com/in/scottcoplan

coplan.com  (Company Website)

1. Buy Scott's book - The Integrator, available on Amazon

To learn more about what we do, visit https://eexg.com.au/
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people, organisation, leadership, leader, story, purpose, integrator, book, agile, individual, writing, understand, methodology, storytelling, behaviour, project management, understanding, person.

Welcome to Episode 93 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr Scott Coplan on the show with us today. Scott is an organisational change,  Agile IT and project management expert. He has taught in project management at the University of Washington. Scott is the author of the new book “The Integrator, A Change Management Framework for Achieving Agile IT Project Success. Let’s get into the episode. Scott thank you so much for joining us today. 

We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.

We have a press release of Scott's book, The Integrator available for download in the resources section of our website. Simply log in, and you will be able to download this interesting read!

So that's where leadership from the top to the bottom, and notice, it isn't a single individual. It's a team. And it's a chain or group of the at hierarchical that starts at the top, and you work your way through all the way down. And you have to keep saying the same message, the same trust, the same input methods. And that collection of understandings is brewed through that process. So that's my story of leadership.

The Medical Director shows up, like a week after the implementation, it's very successful. And he comes in with a sheet cake, and a stack of plates and a knife, and plastic forks and napkins. There's no HR and come with him and Public Affairs didn't come with him. He just showed up, he did it himself. And he goes around and cuts a slice of cake and goes over to each call taker. hands it to them, shakes their hand and says thank you. There, we couldn't have done it without his walk in the walk. He's talking the talk. And boy, is he showing gratitude. And 10 years later, people still talk about it.

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected]. 

Scott’s Details:

linkedin.com/in/scottcoplan

coplan.com  (Company Website)

Buy Scott's book - The Integrator, available on Amazon

To learn more about what we do, visit https://eexg.com.au/
Thanks for your time, and thanks for helping to create a better future.

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people, called, company, changeover, RFS, products, week, variability, plan, operators, factory, routines, machine, run, stops, big, book, line, Australia, fermentation

Welcome to Episode 92 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr Ian Glenday back on the show with us today to further our conversation on Lean RFS. If you haven't already, check out the first part of our discussion in show 91. Let's get into the episode

We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.

Go to enterpriseexcellencepodcast.com/downloads to get hold of the Glenday Sieve that I did many years ago after reading Ian's book Lean RFS. Please like subscribe and share this podcast to help others gain insights and create a better future.

Okay. I would say to senior management, right? Put a simple check sheet in place, right? To identify how many times the plan actually changes per week. you will be shocked, right? Because they don't know that the plan changes are going on. Right? So first of all, put a simple check sheet in,  so every time the plan changes, you want the planner to put a little cross right? 

Then you can start analysing those crosses as to who's actually initiating those crosses. And the perception is it's the customer, it's all to do with the customer. You change because of the customer because of the demand. I will guarantee you that the majority of those changes comes from production and your own supply chain. Yeah. Those are in your control. The lines broken down. Right? The supplier didn't deliver on time. Well, the bloody supplier! Bang him on the head. No, no, we changed what we wanted from the supplier six times. And then he didn't deliver what we wanted. Understand the amount of variability that's actually happening inside your own organisation? Because that's where you need to start. Yeah, variability is the killer. Yeah. And if it's inside your own organisation, it should be in your own control.

Yeah, that's, that's awesome. You'll clearly see it just by doing that simple approach and a similar approach to what you said the short stops and the same thing again, that's neat.

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected]. 

Ian is available on LinkedIn linkedin.com/in/ian-glenday-7b90337

His email is [email protected]

1. Buy Ian's book "Lean RFS: Putting the pieces together" on Amazon.

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Summary Keywords
people, called, company, changeover, RFS, products, week, variability, plan, operators, factory, routines, machine, run, stops, big, book, line, Australia, fermentation.

Introduction
Welcome to episode 91 of the Enterprise Excellence Podcast. It is such a pleasure to have someone on the show today whose book helped me so much directly when I was leading an Excellence Transformation early on in my career. Mr Ian Glenday is the author of Breaking through to Flow and Lean RFS – Repetitive Flexible Supply. I am so looking forward to this conversation as I know so many organisations are struggling particularly with planning, scheduling and flow-through operations, to dispatch and then onto customers. Ian is a legend in this space and I know many of you will gain great value from this conversation. Let’s get into the episode, Ian thank you so much for joining us today.

We are proudly sponsored by S A Partners, a world-leading business transformation consultancy.

FREE Download
Go to https://www.enterpriseexcellenceacademy.com/downloads for access to the Glenday sieve.

The vast majority of companies, in fact, every company I work with their planning systems, whether they're bought or developed in house, are fundamentally based on what's called economic order quantities. And that is fundamentally flawed. 

Because you want to put an atelier when you say to the production managers, okay, who are your green people in red people? Don't know what you mean. Who are your firefighters? Oh! That's ... 

Stability is fundamental for sustainable continuous improvement standards. And that equals quality. Yeah. If you're if it's a different plan every week, and then it changes, sustainable, continuous improvement, in my view is practically impossible. Everybody does it their own way. Trying to get standards in place is very, very difficult, if not impossible, which means the basic the basics to create better quality just aren't there.

Links

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected]. 

Ian is available on LinkedIn linkedin.com/in/ian-glenday-7b90337
His email is [email protected]

1.     Watch our 2 min tip: Agile, Lean and Flow, and subscribe to our YouTube channel.

2.     Listen to the Enterprise Excellence Podcast,  #75 Avi Schneier, Let's get better together, Part 1.

4.     Buy Ian's book - Lean RFS, available on Amazon.

To learn more about what we do, visit https://eexg.com.au/
Thanks for your time, and thanks for helping to create a better future.

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Keywords

organisations, people, industry, john, latency, manufacturing, decision, company, excellence, product, data, error proofing, piece, spreadsheet, line, cost, week, buy, technology, thinking

Welcome to episode 90 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr John Broadbent back on the show with us today. John spoke to us last week about Industry 4.0 and the three hats of digital transformations. If you want to start a digital transformation, you have to start at the top and don't get stuck in pilot purgatory. We talked about real-time information and having total visibility on the manufacturing floor. Let's continue the chat today about Industry 4.0. Like in sports! How cool is it to see the leading measures in cricket, the number of runs in rugby, or time counting the seconds on a wheel change in formula one? We chat about project management and business intelligence due to the lack of timely data in the intelligence dashboard. John talks about many big companies and gives examples from their systems. It's a great episode. Let's get to it!

16.48min

John, what would be your enterprise excellence two-minute tip in this area of expertise with industry 4.0 and excellence?

Get started. Get help. Simple as that. It's a good point. Get started. Don't wait. The World Economic Forum's now got a group called the Global Lighthouse network. You can find them on the internet. Just look up Global Lighthouse Network. There are 90 businesses now in that network. Businesses are being added every few months. And the 90 businesses are being audited by McKinsey. There's a chart that people can find on the World Economic Forum's website that has 16 manufacturing performance metrics. 

And the audited improvement from starting industry 4.0 to being well versed with it now, both within the four walls of factories and along the supply chain. And the improvements are off the charts. The good news is the chart starts at zero, so no one went backwards. So that might be a range from 2% to 140%. Somewhere in the middle might be your organisation. But when Deloitte say that, you know labour productivity is up by 10%. Capacity is up by 11%. And the cost of manufacture has improved by 12%. If you're a manufacturing organisation could add 10, 11 and 12% in each of those areas to your bottom line. That's not chump change.

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected].  

John Broadbent is available on LinkedIn:  linkedin.com/in/johnsbroadbent

His website is [email protected], and his email is [email protected]

And contact him and mention our podcast. He will give you a free copy of the industry 4.0 white paper about how to improve manufacturing and performance using the three buckets model as a framework. 

1. Contact John for an incredible chat about your business and digital transformation!
2. Global Lighthouse Network: https://www.weforum.org/projects/global_lighthouse_network

To learn more about what we do, visit https://eexg.com.au/
Thanks for your time, and thanks for helping to create a better future.

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factory, organisation, plcs, data, industry, plc, network, manufacturing, ERP, product, factory floor, line, job, john, collect, piece, company, sap, system, project

Welcome to episode 89 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr John Broadbent on the show today. John has had an extensive career in technology, innovation and continuous improvement. He is one of the leading experts on Industry 4.0, particularly manufacturing and supply chain excellence. John is an Adjunct Professor at the University of Tasmania and the founder of Realise Potential, a company focused on helping organisations achieve Excellence with the benefits of our latest technologies and learning how to do more with less and create a better future. Let’s get into the episode. John, thank you so much for joining us today. 

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected].  

John Broadbent is available on LinkedIn:  linkedin.com/in/johnsbroadbent

His website is [email protected], and his email is [email protected]

And contact him and mention our podcast. He will give you a free copy of the industry 4.0 white paper about how to improve manufacturing and performance using the three buckets model as a framework. 

1. Contact John for an incredible chat about your business and digital transformation!
2. Global Lighthouse Network: https://www.weforum.org/projects/global_lighthouse_network

To learn more about what we do, visit https://eexg.com.au/
Thanks for your time, and thanks for helping to create a better future.

Send us Fan Mail

People, Bridgestone, organization, meetings, coaching, lean, company, ocean, culture, floor, years, role, sensei, Japanese, developed, exec, world, excellence, cascade, strategy.

Welcome to episode 88 of the Enterprise Excellence Podcast. I am so pleased to welcome a mentor of mine back on the show, Mr Dirk Crouse. We spoke in the last episode about Hoshin Kanri and the planning that every member of an organisation is involved in. Today we chat more about adaption, controlled experimentation and innovation, going to Gemba and building an embedded culture of continuous improvement. It takes years!

I would say that the first thing you should, we should realise is that without the C suite, we won't change a culture. You can impact it, but whether you can change it? No. So if you really want success and lasting success, that's the first port of call. Yeah, I know, many, many of us have had the experience that once you get to a company, the expectation is to be to just get this done. And maybe you've already inherited a system. What I'm saying the best starting point is to start right at the top. If you cannot get through there, you may as well not start at all. 

Yeah, you go and find the next challenge. Yeah, go and find the next challenge because that's where you will get success. And that's where you will leave a lasting legacy for the company. And a competitive advantage. Because once a company is on that roll, it becomes very hard to stop. It takes some time, though. It is not something that's done in two or three years. And the longer it can run, the better, the more ingrained it becomes. That's the whole purpose of the whole Kata system to get the routine going and people to have the discipline, develop the discipline. Because once they apply the discipline and see the results, it becomes very hard to turn around.

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected].  

Dirk Crouse is available on LinkedIn:  https://www.linkedin.com/in/dirkcrouse/

His website is: https://leansensei.com.au

To learn more about what we do, visit https://eexg.com.au/
Thanks for your time, and thanks for helping to create a better future.

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People, Bridgestone, organization, meetings, coaching, lean, company, ocean, culture, floor, years, role, sensei, Japanese, developed, exec, world, excellence, cascade, strategy.

Welcome to Episode 87 of the Enterprise Excellence Podcast. It is such a pleasure to have Mr Dirk Crouse on the show with us today. Dirk is a specialist in Enterprise Excellence who inspired me early on in my career. He is a specialist in Strategy – Hoshin Kanri, Lean, Leadership and Enterprise Excellence. Dirk is on the show today to discuss Hoshin Kanri, the C suite and Culture. 

Wow. Dirk mentioned there that adapting to change is key. That a previous organisation he worked for had factored in a pandemic as a potential disruption. Crazy! COVID shocked us all, and no doubt that it has disrupted plenty of businesses, which may or may not recover. C-Suite planning and strategy deployment are key, including thinking about potential disruptions. 

Brad is proud to support many Australian businesses. You can find him on LinkedIn here. If you'd like to speak to him about how he can help your business, call him on 0402 448 445 or email [email protected].  

Dirk Crouse is available on LinkedIn:  https://www.linkedin.com/in/dirkcrouse/

His website is: https://leansensei.com.au

To learn more about what we do, visit https://eexg.com.au/
Thanks for your time, and thanks for helping to create a better future.