Tom Rebbeck, Research Director of Enterprise and IoT at Analysys Mason and Terry van Staden, Enterprise Analyst, discuss the results from our enterprise survey for Western Europe. We asked IT and telecoms decision makers in 1600 enterprises across 8 countries about the services they use, their service providers and satisfaction levels. They look at the results for France, Germany and the UK and seeing how results for these countries compare with the other high income countries in our survey, Australia and the USA. To view video: www.analysysmason.com/Research/Content/Videos/enterprise-survey-2017-western-europe-results-amvideo/