Coffee Break: Breaking the Cycle of Bullying in Healthcare, One Cup at a Time

EP 108: The Human Side of Leadership – Building Relationships that Last


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In this episode of the Coffee Break Podcast, I sit down with the ever-inspiring Dr. Joy Parchment, Assistant Professor at the University of Central Florida College of Nursing and one of the most respected nurse leaders I know.

Joy and I talk about what it really takes to develop capable executive leaders — the kind who not only drive outcomes but also build strong, trusting relationships with their teams. We unpack the difference between “command and control” leadership and relational leadership, how to handle conflict with curiosity, and why self-awareness is the foundation for leading well.

This is an honest, heart-centered conversation about leadership, humanity, and the power of relationships. If you’ve ever felt the pressure to have all the answers or struggled to stay calm in the storm, this episode will remind you that the best leaders don’t lead from perfection — they lead from awareness and authenticity.

About Dr. Joy Parchment

Joy Parchment, PhD, RN, NEA-BC, CPDC, ACC, is an accomplished nurse leader, educator, and coach with over 35 years of diverse nursing experience. She serves as an Assistant Professor at the University of Central Florida College of Nursing and is a Commissioner on the ANCC Commission on Magnet®. Joy is deeply committed to helping nurse leaders grow their capacity to lead with confidence, compassion, and courage.

What You’ll Learn in This Episode

  • Why building relationships is the foundation of effective leadership

  • The power of curiosity over judgment when managing conflict

  • How to recognize and manage your triggers as a leader

  • Simple tools to help you stay intentional and grounded

  • How self-talk shapes leadership mindset — and how to shift it

    Links & Resources

    • Connect with Dr. Joy Parchment on LinkedIn.

    • Book: Change Your Questions, Change Your Life by Dr. Marilee Adams

    • Buckwheat Sprouted Flour Renee mentioned

    • Book: The Next Conversation by Jefferson Fisher

    • Coffee Break Podcast Episode with Dr. Simmy King here

    • Download your copy of our 33 Scripts to Address Disruptive Behavior When You Don’t Know What to Say

    • Check out Renee Thompson’s newly revised book and #1 Amazon Best Seller Enough! Eradicating Bullying & Incivility: Strategies for Front Line Leaders here!

    • Check out Renee Thompson’s book Do No Harm Applies to Nurses Too! Strategies to Protect and Bully-proof Yourself at Work here!

    • Learn more about the Eradicating Bullying & Incivility eLearning Program here!

      Have a question for Renee?

      Email us at [email protected] to have your leadership question featured in an upcoming Q&A episode!

      Disclosure: The host may be compensated for linking to other sites or for sales of products we link to. As an Amazon Associate, Coffee Break earns from qualifying purchases.

      Liked this episode? Rate, review, and share with your colleagues. Your support helps us reach more healthcare leaders working to create better work environments.


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      Coffee Break: Breaking the Cycle of Bullying in Healthcare, One Cup at a TimeBy Healthy Workforce Institute

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