In our everyday interactions, communication plays a vital role in how we connect with others. It shapes our relationships, influences our understanding, and defines our experiences. At times, we can find ourselves in situations where we struggle to convey our thoughts, emotions, and needs effectively to others. Add in the conditioning from the job and communication at home becomes even more difficult. 

Developing effective communication skills is more than just words, active listening, and validating feelings. It’s understanding what is going on in our brains and why we do some of the things we do when we are not heard.  

Today, Adam Neff discusses why developing communication skills to increase relationship outcomes is essential, and how our experiences in emergency services impact our ability to communicate.