IN EPISODE 111:

To achieve the best outcomes, hostage negotiators don't use force or control. They forge a connection built on understanding, attentiveness and respect. In Episode 111, Scott Tillema shows us how to communicate in high-stakes and high-stress situations. He shares four principles used by hostage negotiators to gain influence, shows how just two words can lead to breakthroughs, and describes the powerful effect of making small changes in our conversational tone and timing. When applied to everyday conversations about work and relationships, these techniques can help you turn tense interactions into transformative results. 

ABOUT SCOTT TILLEMA:

Scott Tillema is a FBI trained hostage negotiator and spent over seven years as a negotiator with one of the largest SWAT teams in the US. He's trained thousands of law enforcement negotiators across the country and is the co-founder of The Negotiations Collective, which offers negotiation and conflict resolution training and coaching. His TEDx talk, "The Secrets of Hostage Negotiators," has been viewed over a million times. Scott completed negotiation training at Harvard University and IMD Business School.

LINKS:

Website: www.ScottTillema.com

Training: www.NegotiationsCollective.com

TEDx talk: https://youtu.be/4CNRmhleJmk

LinkedIn: https://www.linkedin.com/in/tillema/