Bullying and incivility happen because healthcare leaders allow room for such behaviors.

In this episode, Kristin Aviles explains the strategies she used to transform a challenging department into one known for its positive culture, such as creating a culture of safety and empowering staff to address workplace violence. Kristin also introduces the concept of "Chatter Matters," emphasizing the importance of both internal and external dialogue in shaping a positive work environment.

Tune in and learn how addressing disruptive behaviors can contribute to creating a healthier and more enjoyable work environment for healthcare professionals!

Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/