In this episode, discover how Coralee Zueff, trainer extraordinaire and coach, transforms automotive customer experiences through trust, communication, and leadership. Learn her path into the industry, the pivotal role of service advisors, AI’s impact, and powerful stories about building confidence and resilience. Perfect for new advisors, managers, or anyone eager to elevate leadership in a changing world. 

Learn more about Promotive or start your next search at https://www.gopromotive.com. 

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. 

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. 

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. 

Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. 

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#leadership #autorepair #servicetraining 

Timestamps: 
00:00 – Welcome & Intro to Who Is Coralee 
00:53 – Coralee’s Journey into Auto Service 
02:16 – Accidental Industry Entrances and Career Longevity 
02:56 – Upcoming Training Events: Vision, Texas Two Step, Tools 
4:34 – Harnessing AI to Supercharge Your Service Drive 
05:53 – Book Release: Coralee’s Car Care Cookbook 
06:37 – Bilingual Communication: “Speaking Car” with Customers 
10:43 – Leadership Defined: Transformative Moments & Mentorship 
14:58 – Best Advice: Keeping Technicians Busy & Serving Customers 
16:47 – “Know Your Value”: Empowering Service Advisors 
20:01 – Fresh Perspectives Fueling Industry Change 
23:37 – Serving Through Selling: Providing Value that Sticks 
26:25 – Connect with Coralee: Events, Training, Social

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.