In this episode, Josh Parnell is joined by Frank Ziede, professional facilitator and author. Frank shares insights from his 25 years of experience training leaders and teams, emphasizing the importance of mindset and emotional intelligence in effective facilitation. Together, they discuss how genuine connection and servant leadership drive engagement and performance within organizations.

Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.

Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.

Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.

Timestamps:

00:00 Mindset and Soft Skills Training

04:13 "Engaged Learning Is Best"

06:43 "Leadership, Learning, and Perspective"

10:52 "Distracted Student with Business Crisis"

15:16 Leadership Through Courage and Care

17:36 Unlocking Potential Through Leadership

21:06 "Servant Leadership Explained Simply"

22:57 "Selflessness Yields Greater Rewards"

28:03 "Real-Life Motivation Examples"

29:38 "Connection Drives Engagement, Performance"

32:33 "Focus on What Truly Matters"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell sits down with David Boyd, founder and CEO of Call Inbound, at the 2025 AAPEX Show in Las Vegas. David shares how Call Inbound differentiates itself in the VoIP landscape by building a team sourced directly from the independent automotive repair industry, ensuring deep understanding of shop operations and challenges. The conversation highlights the power of actionable, daily data delivered through AI-powered call analysis, helping shop owners improve appointment conversion rates and drive consistent team development. Finally, David emphasizes the importance of servant leadership, discussing how mentorship, vulnerability, and ongoing personal growth are critical to successful leadership both inside and outside the workplace.

Learn more about Promotive or start your next search at https://www.gopromotive.com.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.

Timestamps:

00:00 "Missed Calls Cost Businesses"

03:52 "Guest Engagement to Build Trust"

09:53 Differentiating Your Services Effectively

12:36 Industry Expertise Drives Client Success

14:56 Advisor Training Drives Shop Success

17:16 Coaching for Better Customer Calls

20:46 Servant Leadership Through Actions

26:38 "The Power of Coaching"

27:32 "Face It Till You Grow"

30:44 "Aspiring vs True Core Values"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Josiah Martin, shop owner of Limitless Auto Center, to explore the realities and rewards of leadership in business ownership. Josiah shares his journey from technician to entrepreneur, emphasizing the importance of investing in leadership skills and the critical role of recognizing and supporting team members. He also opens up about navigating personal and professional challenges, including leading his business through his son's medical crisis, and highlights the significance of building strong partnerships and preparing teams to step up when needed.

Learn more about Promotive or start your next search at https://www.gopromotive.com.

Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Timestamps:

00:00 – Introduction: Meet Josiah Martin and Limitless Auto Center

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Al and Alex Oramas, owners of Pro Auto Care. The Oramas team shares practical leadership strategies, emphasizing the importance of focusing on actionable goals rather than overwhelming teams with too many changes. They discuss their hiring process, highlighting the value of will and attitude over pure ability, and advocate for building a company culture centered on personal growth and emotional intelligence. Finally, Al and Alex explore the critical role of faith in their leadership approach, illustrating how trust, mindset, and empowering team members allow them to confidently step away from their business when needed.

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire.

Timestamps:

00:00 "Live from AAPEX 2025"

06:00 Actionable Leadership for Lasting Change

07:40 Focus on One Behavior Change

11:22 A, B, and C Players

15:50 Curiosity Drives Engagement and Growth

18:16 "Team Culture & Interview Guide"

22:32 "Trusting God's Unstoppable Plans"

25:10 "Trusting God in Entrepreneurship"

27:27 "Qualities of True Leadership"

30:30 Problem Solving with Teamwork

35:03 Pause, Process, Pivot Method

37:00 "Mentor's Impact on Life Choices"

39:21 "Letting Go to Grow"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Jimmy Alauria, owner of Three A Automotive and Diesel and founder of Victory Team Building Group. Jimmy shares his journey from an unexpected start in the auto repair industry to becoming a successful shop owner and leadership coach. He emphasizes the importance of building winning teams through clear vision, personal accountability, and developing systems that allow every team member to thrive.

Learn more about Promotive or start your next search at https://www.gopromotive.com. 

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. 

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. 

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. 

Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. 

Timestamps: 

00:00 "Streamlining Business for Expansion"

05:17 "Winning at 2025 Apex Show"

08:53 "Leadership Through Community and Growth"

10:49 Clear Vision Drives Organizational Success

12:54 "Accountability and System Responsibility"

16:15 "Streamlining Business Operations"

21:47 "Effective Role Management in Business"

25:26 "Driving Profit Through Management"

26:20 "Focus on Gross Profit, Not RO"

29:26 "Thriving by Embracing My Role"

36:01 Teamwork vs Individualism in Shops

37:04 "Winning Teams and Business Goals"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Kent Bullard, COO and Partner at the Institute for Automotive Business Excellence. Kent opens up about his personal and professional growth journey, highlighting the power of mindset shifts and the importance of overcoming limiting beliefs. The discussion also explores the Institute’s unique approach to coaching, with a focus on creating independence for their clients and building lasting business legacies.

Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.

Timestamps: 

00:00 – Welcome & Intro to Kent Bullard

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell and Brett Beitler are joined by Oscar Acosta. Oscar shares his inspiring journey from Venezuela to the United States, highlighting his transition across multiple industries and the importance of lifelong learning. The conversation centers on three key points: the value of applying leadership principles across industries, the importance of hiring for values over skillset, and leading by example to inspire and build trust within teams.

Learn more about Promotive or start your next search at https://www.gopromotive.com.

Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire.

Timestamps:

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell welcomes Todd Hayes, CEO of Auto Shop Answers and the Houston Boston Partnership. Todd shares his philosophy of leading “in the trenches with the wrenches,” emphasizing hands-on leadership and empowering his team through real-world business training and generational wealth building. He challenges industry norms by advocating for seven-day operations, explaining how flexible schedules serve both customers and employees.

Learn more about Promotive or start your next search at https://www.gopromotive.com.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.

Timestamps:

• 00:00 "Mentorship and Business Beginnings"
• 08:24 Recruiter Transformed Store Operations
• 10:42 "Industry Leaders and Key Hires"
• 17:57 Retail Philosophy and Flexibility
• 23:18 "Shift from Full-Service Gas"
• 28:13 "Teamwork Beats Skills Alone"
• 36:51 "Quick Car Service Discussion"
• 39:02 "Customer Service Commitment Guarantee"
• 44:20 "Charlie Zlatkos: Lifelong Commitment"
• 51:40 "Courtside: Knowledge in Action"
• 57:53 "Optimizing Vehicle Service Workflow"
• 01:01:15 "Customer-Funded Business Success"
• 01:06:06 Leadership and Customer Commitment
• 01:12:04 "AI: The Key to Success" 
•  01:14:29 "Keys to Business Success"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell sits down with Jacob Morgan, five-time bestselling author and professionally trained futurist, to discuss building a future-ready organization. Jacob shares his journey from a challenging corporate experience to becoming an influential thought leader in employee experience. They also talk about the importance of leaders embodying five key archetypes to adapt in today’s workplace, the value of building skills-based organizations that prioritize both values and flexibility, and the critical role of exclusivity in hiring to cultivate strong organizational culture.

Learn more about Promotive or start your next search at https://www.gopromotive.com.

Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Timestamps: 

• 00:00 "Journey to Future of Work"
• 05:41 Servant Leadership Over Positional Leadership
• 08:00 "Futurist Leadership and Employee Experience"
• 12:09 "Adaptability in Evolving Workplaces"
• 15:27 "Climbing the Corporate Rock Wall"
• 16:24 Skills-Based Workforce Optimization
• 19:39 "Leadership Through Inspiration"
• 24:32 "Leadership: Influence vs. Position"
• 26:32 "Strategize Beyond the Surface"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Charlie Zlatkos, owner of Pleasant Care Care in Newton, Massachusetts. Charlie shares the story behind his million-dollar check and the grit and discipline required to achieve such success. He emphasizes the importance of setting standards as a leader—living by example to inspire and elevate a team. Finally, Charlie explains how consistent practice and training, both in business and personal development, are essential for achieving excellence and creating lasting impact.

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire.

Timestamps: 

• 00:00 "Under the Lift Spotlight"
• 04:46 "Starting Out at the Gas Station"
• 07:27 "Turning Points Shape Success"
• 09:59 "Challenging Long-Held Beliefs"
• 14:00 "Building AutoSop Answers Together"
• 18:20 "Motivation Through a Goal Check"
• 20:54 "Why We Avoid Taking Action"
• 25:04 "The Road Less Traveled"
• 26:30 "Commitment to Fitness Journey"
• 29:17 "Living the Standard"
• 35:04 "Valuing the Customer's Role"
• 36:34 "Relationship-Focused Hospitality"
• 39:22 "Measure to Manage Success"
• 42:19 "Training Like an Athlete"
• 46:49 "Leaders Must Train Effectively"
• 49:21 Efficient Auto Inspection System
• 51:25 "Auto Shop Training Overview"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.