Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell is joined by James Scotto, shop owner of Future Auto Repair in Bossier City, Louisiana. James shares his journey from a finance career into running his family’s auto repair shop, highlighting the pivotal role that continual learning and professional development played in transforming his business and team culture. Together, Josh and James dive into themes of servant leadership, the importance of casting a clear vision, and how building a supportive team culture requires consistency and a commitment to surrounding yourself with high achievers.

Timestamps: 

• 00:00 From Finance to Family Business
• 03:28 "Face It Till You Make It"
• 08:58 Casting Vision is Critical
• 10:18 "Beware Mediocrity's Lollipop"
• 15:21 Thoughts Drive Outcomes
• 16:49 Empathy Boosts Employee Engagement
• 19:53 Leadership: Energy or Title?
• 25:17 Effective Leadership and Feedback Dynamics
• 27:43 "Embracing Radical Candor in Feedback"
• 30:32 Timeless Wisdom from Carnegie
• 33:21 Leadership in Uncertainty

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

Dan Thieken is the owner of Kreager Tire and Service in Millersport, Ohio. Today, Dan shares his people-first leadership philosophy, emphasizing how strong relationships with employees, clients, and vendors are essential to creating a successful business. He highlights the importance of fostering a supportive, stress-free team culture and discusses how leading with empathy and humility breeds loyalty and high employee retention.

Timestamps:

• 00:00 "Pursuit of Perfection in Business"
• 05:09 "Behavior Shaped by Past Mistreatment"
• 07:55 Empowering Employee-Driven Culture
• 10:45 Promoting Training for Retail Teams
• 14:09 Business Owner's Stressful Responsibilities
• 17:44 Resetting Oil Light Importance
• 20:44 Costly Impact of Manager Turnover
• 26:00 Impactful Humility
• 27:20 "Join Us at ASTA Expo"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell is joined by longtime friend and financial stewardship consultant Tyler Hennessee. Tyler shares how he went from ministry to entrepreneurship, emphasizing the importance of stewarding resources wisely and leading with faith rather than fear. He also offers frank advice on managing money, challenging you to question the status quo and seek continuous growth both personally and professionally.

Timestamps:

• 00:00 20-Year Ministry Journey
• 06:30 Fear-Based Financial Mindset Risks
• 07:25 "Choosing Faith Over Fear"
• 11:54 Embracing Faith and Entrepreneurship
• 15:19 "Challenges and Growth in Ministry"
• 17:49 "Inner Struggles and Self-Growth"
• 22:56 "Prioritizing Presence and Family"
• 25:20 "Being a True Leader"
• 27:18 Authentic Leadership and Legacy
• 32:56 "Hard Makes You Better"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell is joined by Matt Wagg, shop owner, business coach, and training instructor with Auto Ignite Management. Matt shares his leadership journey, and how he now views challenges as opportunities rather than inconveniences. He discusses how effective leadership is rooted in active listening, genuine communication, and building trust within a team. 

Timestamps: 

• 00:00 Diesel Career Journey Beginnings
• 03:45 Observant Leadership Spurs Career Growth
• 08:09 From Business Class to Business Owner
• 10:52 "Perspective Drives Opportunity Capture"
• 16:30 "Leadership: Clarity and Direction"
• 18:30 Lease Denial After Long Wait
• 21:34 Faith's Role in Business Resilience
• 23:58 Avoid Hiring Friends
• 28:35 Building Trust Through Genuine Care
• 30:59 Essential Leadership Traits and Skills
• 36:24 Passionate Coaching for Shop Owners
• 37:24 "Book a Free Discovery Call"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell sits down with Matt Schwab, multi-unit shop owner of Clutch Automotive and founder of Hub Shop Solutions. Matt unpacks the critical role that authentic company culture plays in driving business growth, sharing practical steps on building and sustaining core values within a team. He also discusses how Hub Shop Solutions was created to give shop teams time back by outsourcing estimate-building and warranty calls, ultimately empowering leaders to focus more on developing their people.

Timestamps:

• 00:00 Meet Matt Schwab
• 03:46 "Living Culture Beyond Buzzwords"
• 06:52 In-Depth Employee Onboarding
• 11:19 Remote Estimating Boosts Profit Margins
• 16:07 Honesty and Transparency Matter
• 18:25 Focusing on Positivity in Coaching
• 20:12 Rethinking Remote Estimation Concerns
• 23:17 Everyday Leadership: Helping or Hurting?
• 29:05 "The Power of 'I Believe in You'"
• 31:21 "Hub Shop Solutions Partnership Success"
• 33:04 "Give Your Life Away"
• 36:34 Support for Jenna & ASTA Expo Promo

A trust fund has been established a Amegy Bank to help provide for Jenna Burgess and her future. If you would like to make a donation, you may do so by clicking the link below or mailing a check to:

Jenna Lacy Burgess Trust

• 3639 Tartan Lane, Houston, Texas 77025

https://venmo.com/u/jennalacyburgesstrust

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell is joined by Jimmy Lea, Vice President of Business Development at the Institute for Automotive Business Excellence and a Certified Speaking Professional. Jimmy shares his unique journey into the automotive coaching industry and highlights the importance of adopting an abundance mindset and collaboration over competition when building leadership within shops. 

Timestamps:

• 00:00 "Jimmy Lea Podcast Guest"
• 03:52 Networking Journey at Kukui Summit
• 08:36 "Jimmy Lee: Unique Certified Speaking Pro"
• 09:26 CSP Achievement Compared to Eagle Scout
• 14:41 "Conquer Public Speaking Fears"
• 15:45 Passion Drives Vision and Legacy
• 20:41 Self-Reflection for Informed Action
• 24:22 Leadership and Accountability Concerns
• 27:07 Desperate Flight Rebooking Dilemma
• 28:53 Nervous Flight Delays Due to Repair
• 32:26 "Leadership: Service and Accountability"
• 37:40 ASTA's Rapid Growth and Expansion
• 40:45 "Reach the Back Row"
• 42:13 "Weartheinstitute: Business Consultation Services"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell is joined by Andy Tirado, co-founder of the ADAS Network and owner of Andy Tirado LLC. Andy explains the challenges and growing importance of Advanced Driver Assistance Systems (ADAS) in the automotive industry, highlighting the need for standardization and proper training as technology evolves. He also shares story from his journey as a entrepreneur. He encourages people to play it safe versus taking risks, and emphasizes the critical role of leadership at every level in a repair shop—including technicians.

Timestamps:

• 00:00 Filling the ADAS Knowledge Gap
• 05:13 Optimizing Radar and Lidar Service
• 08:01 "Beyond Safe: Cultivating Internal Growth"
• 11:20 Unexpected Growth in Unlikely Places
• 13:04 Comprehensive Training Approach
• 16:28 Car Repairs Impact Lives
• 20:12 Connection Boosts Workplace Performance
• 24:46 Focus on Positivity in Leadership
• 27:01 Power of Self-Belief
• 31:37 "Leaving a Legacy of Empowerment"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Every great leader deserves a great beard. Be sure to visit https://www.thebeardedbrotherhood.co/LEAD15 to grab your favorite beard oils, beard balms, mustache waxes, and more, and get 15% off in the process.

In this episode, Josh Parnell is joined by Brandon Steckler, owner of Steckler Automotive Technical Services and technical editor of Motor Age Magazine. Brandon shares how he unexpectedly entered the automotive industry and developed his renowned communication and training skills. He offers candid advice for aspiring entrepreneurs, emphasizing the importance of embracing fear while being strategic. Brandon also discusses the value of training, not just from a technical standpoint, but in building technician confidence and leadership through clear communication and lifelong learning.

Timestamps:

• 00:00 Passion for Technical Communication
• 03:34 Accidental Entry into Motorcycle Industry
• 07:51 Choosing Between Shop and Teaching
• 12:37 Embracing Authenticity in Teaching
• 15:32 Simplifying Complex Concepts
• 17:03 The Value of Attending Events
• 21:34 Confidence Transforms Work Experience
• 26:14 "Experience Elevates Value and Prices"
• 28:39 "Humbled Instructor on Pricing"
• 33:20 "Learning with Training Wheels"
• 36:44 Quality Over Quantity in Teaching
• 39:01 Keys to Becoming a Great Technician
• 40:36 Brandon: Mastering Resourcefulness & Learning
• 44:06 "Intimate Feel, Big Show"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Every great leader deserves a great beard. Be sure to visit https://www.thebeardedbrotherhood.co/LEAD15 to grab your favorite beard oils, beard balms, mustache waxes, and more, and get 15% off in the process.

In this episode, Josh is joined by Jaron Kleber, Director of Sales and Business Development at Repair Shop of Tomorrow. Jaron talks about working in his family’s Napa Auto Parts store at age 12 to becoming a leader in automotive business coaching. He says it's important to find solid processes to give shop owners back their most valuable resource—time.

Timestamps

• 00:00 Unexpected Journey in Automotive Industry
• 03:39 Partnering with Napa Auto Care
• 08:21 "Value of Early Coaching"
• 10:19 "Ensuring Right Fit and ROI"
• 15:58 Early Succession Planning Advice
• 18:00 "Leadership Through Early Exposure"
• 21:31 "Leveling Up Five Life Areas"
• 27:34 Morning Routine for Positivity
• 28:43 Guidance Found in Unexpected Places
• 34:39 Mentorship Lessons from Bill Tiernan
• 36:12 Full Circle: Teaching with Mentor

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Every great leader deserves a great beard. Be sure to visit https://www.thebeardedbrotherhood.co/LEAD15 to grab your favorite beard oils, beard balms, mustache waxes, and more, and get 15% off in the process.

In this episode, Josh is joined by Paul Donahue, owner of Advanced Digital Automotive Group. Today, they talk about the power of AI, and how Paul believes that artificial intelligence and robotics will replace 30% of jobs in the next decade, fundamentally changing the workforce and the nature of connection. How would this affect leadership? What are the pros and cons of this? Paul and Josh discuss.

Timestamps: 

• 00:00 Who is Paul and What Has He Done?
• 04:25 Recession-Resistant Businesses
• 07:35 "Massive Historical Disruption Ahead"
• 10:50 Job Security Concerns with AI Integration
• 14:21 "Exploring Robot Relationships"
• 17:21 "SEO Strategies for Local Repair Shops"
• 20:38 "Achieving Google Partner Status"
• 23:44 AI's Disruptive Future
• 28:09 "Slowing Down to Speed Up"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE