In this episode, Josh Parnell welcomes Connor Tracy, Product Evangelist and Director of Partner Development at Kukui. Connor shares his journey from working in auto repair shops to leading teams and embracing servant leadership. He emphasizes the importance of empowering team members, developing active listening skills, and aligning leadership strategies with individual definitions of success.

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Timestamps:

00:00 From bar hours to Kukui role

05:50 Balancing work and family life

07:19 House fire incident on the way

10:51 Recognizing burnout signals

14:18 Empowering leadership and ownership

17:13 Defining personal success metrics

22:30 Managing a challenging business atmosphere

25:57 Connor's best advice

28:02 The importance of listening

30:54 Kukui's auto repair marketing expertise

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh welcomes Eddie Campbell, also known as "Eddie in Service," general manager and industry influencer. Eddie shares his leadership philosophy, emphasizing the importance of leading by example through actions like working alongside his team and empowering employees to serve customers. He also highlights the challenges and opportunities of connecting with younger generations in the workplace, adapting leadership and communication styles to meet their needs.

Learn more about Promotive or start your next search at https://www.gopromotive.com. 

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. 

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. 

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. 

Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. 

Timestamps:

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, host Josh is joined by Levi O'Brien, founder and CEO of Vintage Plumbing Services. Levi O'Brien shares how upgrading communication doubled his company’s business, explains his unique 50/50 partnership model that creates entrepreneurs within his organization, and discusses the life-changing impact of focusing on serving others above profit.

Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.

Timestamps:

00:00 – Introduction: Meet Levi O’Brien

01:51 – The Reluctant Plumber: Childhood Lessons & Family Business

03:40 – Upgrading Communication: How Tech Doubled Revenue

06:00 – Creating Jobs, Not Just Income: Shifting the Focus

07:35 – Partnerships, Not Employees: The 50/50 Model

10:24 – Navigating Tough Calls and Servant Leadership

13:10 – Proving Yourself vs. Improving Yourself

14:00 – Loss, Faith, and True Transformation

17:27 – Building Lasting Relationships and Unshakeable Trust

20:33 – What Leadership Means Now: Service & Sacrifice

25:18 – Content but Not Comfortable: Growth Never Ends

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Chris Cloutier, founder and CEO of AutoFlow, at the 2025 APPEX Show in Las Vegas. Chris shares how transparent communication is essential in the auto repair industry, highlighting AutoFlow’s role in building trust with customers. He discusses his three core values—caring enough to make a difference, demonstrating grit, and viewing feedback as a gift—that guide his leadership approach. Chris also offers practical advice for entrepreneurs and shop owners, emphasizing the importance of stepping away from the table to make thoughtful decisions.

Learn more about Promotive or start your next search at https://www.gopromotive.com.

Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire.

Timestamps:

00:00 "Auto Repair Transparency Innovator"

03:59 "Proactive Auto Repair Communication"

07:03 AI Enhancing Consumer Transparency

10:18 "Care Enough to Change"

14:47 "Feedback Is a Gift"

19:15 "Leadership and Team Expansion"

21:28 "Prioritize People Over Profits"

24:48 "Addressing Workplace Tension Decisions"

28:34 "Setting Boundaries Changes Life"

32:30 "Streamlined Customer Journey Solutions"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Frank Ziede, professional facilitator and author. Frank shares insights from his 25 years of experience training leaders and teams, emphasizing the importance of mindset and emotional intelligence in effective facilitation. Together, they discuss how genuine connection and servant leadership drive engagement and performance within organizations.

Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.

Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.

Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood.

Timestamps:

00:00 Mindset and Soft Skills Training

04:13 "Engaged Learning Is Best"

06:43 "Leadership, Learning, and Perspective"

10:52 "Distracted Student with Business Crisis"

15:16 Leadership Through Courage and Care

17:36 Unlocking Potential Through Leadership

21:06 "Servant Leadership Explained Simply"

22:57 "Selflessness Yields Greater Rewards"

28:03 "Real-Life Motivation Examples"

29:38 "Connection Drives Engagement, Performance"

32:33 "Focus on What Truly Matters"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell sits down with David Boyd, founder and CEO of Call Inbound, at the 2025 AAPEX Show in Las Vegas. David shares how Call Inbound differentiates itself in the VoIP landscape by building a team sourced directly from the independent automotive repair industry, ensuring deep understanding of shop operations and challenges. The conversation highlights the power of actionable, daily data delivered through AI-powered call analysis, helping shop owners improve appointment conversion rates and drive consistent team development. Finally, David emphasizes the importance of servant leadership, discussing how mentorship, vulnerability, and ongoing personal growth are critical to successful leadership both inside and outside the workplace.

Learn more about Promotive or start your next search at https://www.gopromotive.com.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.

Timestamps:

00:00 "Missed Calls Cost Businesses"

03:52 "Guest Engagement to Build Trust"

09:53 Differentiating Your Services Effectively

12:36 Industry Expertise Drives Client Success

14:56 Advisor Training Drives Shop Success

17:16 Coaching for Better Customer Calls

20:46 Servant Leadership Through Actions

26:38 "The Power of Coaching"

27:32 "Face It Till You Grow"

30:44 "Aspiring vs True Core Values"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Josiah Martin, shop owner of Limitless Auto Center, to explore the realities and rewards of leadership in business ownership. Josiah shares his journey from technician to entrepreneur, emphasizing the importance of investing in leadership skills and the critical role of recognizing and supporting team members. He also opens up about navigating personal and professional challenges, including leading his business through his son's medical crisis, and highlights the significance of building strong partnerships and preparing teams to step up when needed.

Learn more about Promotive or start your next search at https://www.gopromotive.com.

Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Timestamps:

00:00 – Introduction: Meet Josiah Martin and Limitless Auto Center

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Al and Alex Oramas, owners of Pro Auto Care. The Oramas team shares practical leadership strategies, emphasizing the importance of focusing on actionable goals rather than overwhelming teams with too many changes. They discuss their hiring process, highlighting the value of will and attitude over pure ability, and advocate for building a company culture centered on personal growth and emotional intelligence. Finally, Al and Alex explore the critical role of faith in their leadership approach, illustrating how trust, mindset, and empowering team members allow them to confidently step away from their business when needed.

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire.

Timestamps:

00:00 "Live from AAPEX 2025"

06:00 Actionable Leadership for Lasting Change

07:40 Focus on One Behavior Change

11:22 A, B, and C Players

15:50 Curiosity Drives Engagement and Growth

18:16 "Team Culture & Interview Guide"

22:32 "Trusting God's Unstoppable Plans"

25:10 "Trusting God in Entrepreneurship"

27:27 "Qualities of True Leadership"

30:30 Problem Solving with Teamwork

35:03 Pause, Process, Pivot Method

37:00 "Mentor's Impact on Life Choices"

39:21 "Letting Go to Grow"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Jimmy Alauria, owner of Three A Automotive and Diesel and founder of Victory Team Building Group. Jimmy shares his journey from an unexpected start in the auto repair industry to becoming a successful shop owner and leadership coach. He emphasizes the importance of building winning teams through clear vision, personal accountability, and developing systems that allow every team member to thrive.

Learn more about Promotive or start your next search at https://www.gopromotive.com. 

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. 

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. 

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. 

Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. 

Timestamps: 

00:00 "Streamlining Business for Expansion"

05:17 "Winning at 2025 Apex Show"

08:53 "Leadership Through Community and Growth"

10:49 Clear Vision Drives Organizational Success

12:54 "Accountability and System Responsibility"

16:15 "Streamlining Business Operations"

21:47 "Effective Role Management in Business"

25:26 "Driving Profit Through Management"

26:20 "Focus on Gross Profit, Not RO"

29:26 "Thriving by Embracing My Role"

36:01 Teamwork vs Individualism in Shops

37:04 "Winning Teams and Business Goals"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is joined by Kent Bullard, COO and Partner at the Institute for Automotive Business Excellence. Kent opens up about his personal and professional growth journey, highlighting the power of mindset shifts and the importance of overcoming limiting beliefs. The discussion also explores the Institute’s unique approach to coaching, with a focus on creating independence for their clients and building lasting business legacies.

Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.

Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.

Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.

Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.

Timestamps: 

00:00 – Welcome & Intro to Kent Bullard

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.