Part 3 in a special series: "Things I Know" // Feedback has a negativity problem - it's so closely associated with criticism and correction that we forget it can be positive, too. Positive feedback improves individual performance and team effectiveness. And the best part? It's the surest, simplest way to make people feel better and do better work. From getting hospital staff to wash their hands more thoroughly to delivering happiness for 1/10 the cost, I explore how positive feedback is positively amazing.

Make feedback fearless: www.joehirsch.me