Customer Confidential: Untold Stories of Earned Growth

Ep. 149: Gen. Stanley McChrystal | Battle-Tested Advice (Part 1)


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General Stanley McChrystal, the former commander of U.S forces in Afghanistan and head of the Joint Special Operations Command in Iraq, joins me for part one of a two-part interview. In our discussion, he describes how he forged trust among the military’s most elite fighting units. Today, he shares what he learned with civilian executives, as a co-founder of the McChrystal Group, offering battle-tested advice to leaders in the business world.

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Customer Confidential: Untold Stories of Earned GrowthBy Rob Markey, Bain & Company partner and customer experience expert

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