Collecting and analyzing student data and then acting on any findings to support student success is a struggle for many institutions. Often data is in the wrong format, inaccessible to the right teams or there are so many analytics colleges don’t know where to start. Many administrators also lack the data literacy needed to make accurate, data-informed decisions.

In this episode, we’re sharing a discussion Inside Higher Ed Editor in Chief Sara Custer had with higher ed leaders at IHE’s Student Success 2025 event. Courtney Brown, vice-president of strategic impact and planning at the Lumina Foundation, Elliot Felix, the higher education advisory practice lead at Buro Happold and Mark Milliron the president of National University bring unique experiences and perspectives to the question of how institutions can be data-driven and student centered.

This episode is sponsored by the Gates Foundation.