IN EPISODE 206:

Empathy isn't just a character strength - it's a leadership skill. In Episode 206, Maria Ross shows us how leaders can be both effective and empathetic. We explore the five pillars of effective empathy, how leaders can protect themselves from the "empathy trap," and how organizations can measure the impact of empathy on their business goals.

ABOUT MARIA ROSS:

Maria Ross is a speaker, author, strategist, and empathy advocate who has spent decades helping forward-thinking leaders and brands connect and engage through empathy. She's appeared in numerous media outlets like NPR, Forbes, Entrepreneur and Thrive Global and her latest book is The Empathy Dilemma: How Successful Leaders Balance Performance, People, and Personal Boundaries.