Leaders who prioritize presence and approachability can significantly enhance trust and loyalty within their teams, leading to a transformative impact.

Lauren Smith, CNO at Saint Alphonsus Health System, shares her journey of fostering respect and safety amongst her colleagues. She shares how she created the "CNO office hours" to bridge the gap between leadership and staff, ensuring that communication is not just top-down but a shared experience. 

So pour yourself a cup of your favorite brew and listen in as we uncover the secrets to a healthier, where the cycle of bullying and incivility is replaced with trust and collaboration.

Click this link to the show notes, transcript, and resources: https://healthyworkforceinstitute.com/podcast-episodes/