This episode looks back at 2020 and the podcast's eight months of discussions about the impact of the pandemic on higher education and vulnerable college students.

Erin Hennessy, a vice president at TVP Communications, joined us to talk about what we learned during this unprecedented year. The episode also features portions of interviews from the previous 34 episodes, including discussions about the pivot to distance education, the difference between "toxic positivity" and trying to be hopeful, the enrollment hit felt to the industry (particularly community colleges) and how the pandemic exposed and exacerbated pre-existing problems in higher ed.

Thanks for listening to The Key's inaugural season. Happy New Year.