HerMoney with Jean Chatzky

Ep 460: My Insurance Claim Was Denied — What Can I Actually Do?


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This week we’re tackling the complexities of the insurance system with Jay Feinman, author of Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It. We dive into the recent, shocking murder of UnitedHealthcare CEO Brian Thompson and how it brought our collective frustrations with the health insurance industry into sharp focus.

And in Mailbag, Jean and Kathryn tackle a listener’s question about long-term care insurance. Is a whole-life policy with a long-term care rider the right choice, or is a standalone policy better?

Resources Mentioned in the Episode:

  • Jay Feinman’s book: Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It.
  • Websites like Consumer Reports and J.D. Power for rating insurance providers
  • Healthcare.gov and state insurance marketplaces for comparing health plans


    Learn more about InvestingFixx, our women’s investing club where you can vote on stocks, build a model portfolio, and grow your financial knowledge. Take the next step in your financial journey with FinanceFixx, our money makeover program.

    Have a question for us? Write to us (or send us a voice note!) at [email protected]. While you’re at it, join the HerMoney community! For the latest episode drops and financial news-you-can-use, subscribe to our newsletter at Hermoney.com/subscribe!

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    HerMoney with Jean ChatzkyBy Jean Chatzky Her Money

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